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  1. #1
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    Best Way To Edit Info On New Google+ Page

    There are two ways to edit the information on your new Google+ Page.

    Using the edit info button on the card on the page itself OR by logging into Google Places for business dashboard and doing it there.

    The two dashboards that are produced ask for the same info but look slightly different.

    Does it matter which one you use? Or is there still a front door and back door element to this?

  2. #2
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    Re: Best Way To Edit Info On New Google+ Page

    If it's a G+ page that Google auto-upgraded, then I believe you can do it in either place. If it was a G+ page you manually created and then manually merged it used to be that you were only supposed to edit in the G+ interface.
    Linda Buquet .:. Forum Founder, Google Local Specialist

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  3. #3
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    Re: Best Way To Edit Info On New Google+ Page

    It is my understanding that if the Google listing is upgraded to a Google+ page, then any new edits should be done on the Google+ side, not the Places for Business dashboard. I can create a blog post with images to help make this more clear.

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    Re: Best Way To Edit Info On New Google+ Page

    Actually Michael, that was the case if you did it the old way and did a manual merge.

    However like I said if it's a new listing where a G+ listing is automatically generated or a Places listing that Google upgraded then you can edit in either Place.

    See: Business listings on Google+

    "You don’t need a personal Google+ account to use your local Google+ page and you can continue to use the Places dashboard to edit your business information."
    Linda Buquet .:. Forum Founder, Google Local Specialist

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  5. #5
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    Re: Best Way To Edit Info On New Google+ Page

    Quote Originally Posted by Linda Buquet View Post
    Actually Michael, that was the case if you did it the old way and did a manual merge.

    However like I said if it's a new listing where a G+ listing is automatically generated or a Places listing that Google upgraded then you can edit in either Place.

    See: Business listings on Google+ https://support.google.com/business/answer/3038169

    "You donít need a personal Google+ account to use your local Google+ page and you can continue to use the Places dashboard to edit your business information."
    This is certainly true. I have noticed that when claiming an existing listing, the Google+ upgrade doesn't happen on upon verification unless you take that extra step to open the Google+ page. Is that your experience also?

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    Re: Best Way To Edit Info On New Google+ Page

    Hi Michael, I'm not sure since I don't claim listings any more.

    Here is info from Jade about the new flow and how a G+ page is created right away for brand new listings. But she does not really explain what happens when you claim an existing unverified listing.

    https://productforums.google.com/for...ss/n0iTaYJaYlQ
    Linda Buquet .:. Forum Founder, Google Local Specialist

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  7. #7
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    Re: Best Way To Edit Info On New Google+ Page

    Since most of the time I find that a business has an existing listing, I think it is important to clarify that situation. Once the existing listing is verified, it stays as a basic listing unless you take the step to upgrade it to a Google+ page.

    Also I have been advised by Google support many times to manage the listing through the plus side once a listing is upgraded.

    Here is the blog post I created with images of the two dashboards:
    Best practice for editing a business listing on Google

    Google Places for Business dashboard
    Name:  Google-Places-for-Business-Dashboard.jpg
Views: 228
Size:  40.7 KB

    Google+ Local dashboard
    Name:  Google+-Local-Dashboard.jpg
Views: 192
Size:  30.4 KB

  8. #8
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    Re: Best Way To Edit Info On New Google+ Page

    Thanks Michael!
    Linda Buquet .:. Forum Founder, Google Local Specialist

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  9. #9
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    Re: Best Way To Edit Info On New Google+ Page

    I escalated to Google and asked Jade to clarify the flow in her forum sticky for claiming an existing unverified listing.
    Linda Buquet .:. Forum Founder, Google Local Specialist

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  10. #10
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    Re: Best Way To Edit Info On New Google+ Page

    Quote Originally Posted by Michael S. Doran View Post
    Since most of the time I find that a business has an existing listing, I think it is important to clarify that situation. Once the existing listing is verified, it stays as a basic listing unless you take the step to upgrade it to a Google+ page.

    Also I have been advised by Google support many times to manage the listing through the plus side once a listing is upgraded.
    I got an answer from Google yesterday and they confirmed what I believed was correct.

    They said that now assuming you're in the new dashboard, if you claim an existing, unverified listing, it will automatically create a G+ page shortly.

    If you claim the page in Google+, you should stick to Google+.

    However like I said, if you claim the page in the new Places dashboard, you can edit in either Places or G+. Sometimes Google tells people, the opposite of what Michael said and they say t just to stick to Places for simplicity's sake, but Google confirmed that if created in the Places dash, using either dash is fine.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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