Address Changed - Client Ranking Dropped

Hi,

New here - seems a great forum

My client has dropped right out of the Maps listings - he ranked in the 7 pack consistently for 2 years.

I had lots of citations built and I noticed the address in maps/G+ seems to have mysteriously changed. No longer has his postcode or first line of address. I have tried changing it in maps and the change goes pending but when it's updated again the postcode and first line of address are missing

Also tried changing in G+ and exactly the same thing happened

It's a UK address - https://maps.google.com/maps?cid=13237085509604563162
I've been trying to add "5 donkin house" and postcode "SE16 3PQ"

Could this address problem be why he suddenly has dropped out for his primary keyword "man and van london" - BUT he is ranking for other terms.

Thanks for any help !

Si

(Moved your post because it was added to someone else's thread and if posting request for help on a specific listing needs to be posted down here in the help section.)

spainops said:

My client has dropped right out of the Maps listings - he ranked in the 7 pack consistently for 2 years.

I had lots of citations built and I noticed the address in maps/G+ seems to have mysteriously changed. No longer has his postcode or first line of address. I have tried changing it in maps and the change goes pending but when it's updated again the postcode and first line of address are missing

Click to expand...

Did you have the settings set up properly to hide his address in the dashboard?

Were you aware it's a violation for service area businesses to have their full address showing?

That's the reason the street address is not showing. Google may have changed it. But you should check your settings in dashboard to make sure you aren't still in violation there.

spainops said:

Hi,

New here - seems a great forum

My client has dropped right out of the Maps listings - he ranked in the 7 pack consistently for 2 years.

Could this address problem be why he suddenly has dropped out for his primary keyword "man and van london" - BUT he is ranking for other terms.

Click to expand...

Likely he stopped ranking for "man and van london" because it's a violation to add that complete phrase to the business name field.

In the past you could not add any keywords or a city to business name. That was recently changed and now a single descriptor is allowed. EITHER a single descriptor like main business category OR city but not both.

Linda Buquet said:

(Moved your post because it was added to someone else's thread and if posting request for help on a specific listing needs to be posted down here in the help section.)

Did you have the settings set up properly to hide his address in the dashboard?

Were you aware it's a violation for service area businesses to have their full address showing?

That's the reason the street address is not showing. Google may have changed it. But you should check your settings in dashboard to make sure you aren't still in violation there.

Likely he stopped ranking for "man and van london" because it's a violation to add that complete phrase to the business name field.

In the past you could not add any keywords or a city to business name. That was recently changed and now a single descriptor is allowed. EITHER a single descriptor like main business category OR city but not both.

Click to expand...

Thanks ever so much Linda for your reply - I obviously haven't got a clue !

"Did you have the settings set up properly to hide his address in the dashboard?" - originally it was set to "I deliver goods and services to my customers at their location" - I added "I deliver goods and services to my customers at their location" in an attempt to get the address to show.

Do you recommend leaving just the serve at their location set ?.

"Were you aware it's a violation for service area businesses to have their full address showing?" - No I wasn't - thanks !

"Likely he stopped ranking for "man and van london" because it's a violation to add that complete phrase to the business name field." -
I read the other post(s) on the forum about this and thought it may be ok now with the recent announcement (whilst before somehow I got away with it !). Would you suggest "Eazy2move London" or use the primary category ie "Eazy2move Moving & Storage Service" ?

Thanks again - it's so good of you to help me

Si

To properly hide address you need to have service area section set up like this:

1) Select: "I deliver goods and services to my customers at their location"

2) Be sure to DE-SELECT: "I also serve customers at my business address".

Re the descriptor to add, technically I think "Moving & Storage Service" is too long to fit the SINGLE descriptor rule. Technically that's 2 separate services lumped together. Think you could do Moving Company OR London. I'm not sure which is best. AND I'm not sure it will matter that much to ranking. It used to be that having city or KWs in name helped you rank higher, but I'm assuming since they changed this rule they must have also devalued KWs/city in title. Or at least I'm hoping they did.

Linda Buquet said:

To properly hide address you need to have service area section set up like this:

1) Select: "I deliver goods and services to my customers at their location"

2) Be sure to DE-SELECT: "I also serve customers at my business address".

Re the descriptor to add, technically I think "Moving & Storage Service" is too long to fit the SINGLE descriptor rule. Technically that's 2 separate services lumped together. Think you could do Moving Company OR London. I'm not sure which is best. AND I'm not sure it will matter that much to ranking. It used to be that having city or KWs in name helped you rank higher, but I'm assuming since they changed this rule they must have also devalued KWs/city in title. Or at least I'm hoping they did.

Click to expand...

Thanks Linda your a star

Si