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  1. #1
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    GMB Help Center - Suite# Goes on First Address Line

    Just in the process of combing through the new Google My Business Help Center and thought this was insightful:


    • Suite or office numbers may be added after your street name and number. For example: “145 Main St., Suite 120, London, E1 1AA”

    No reference to Address Line 2.

    https://support.google.com/business/answer/2853879?hl=en-GB&ref_topic=4596754
    Last edited by Colan Nielsen; 06-18-2014 at 04:41 PM.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

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  3. #2
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    Re: GMB Help Center - Suite# Goes on First Address Line

    Very good to know! Thanks Colan!
    Darren Shaw | Whitespark Founder
    http://www.whitespark.ca | @DarrenShaw_ | Google+

  4. #3
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    Re: GMB Help Center - Suite# Goes on First Address Line

    I was hoping that we could get some clarification on the suite # and where to add it. There is conflicting information between the two sources.
    Google Places Guidelines specifically state line 2
    https://support.google.com/business/..._topic=4540086

    As Colin pointed out the My Business Guidelines do not specify:
    https://support.google.com/business/..._topic=4596754

    I ask this question because there are many instances where the suite #
    1. does not display on the Google+ page
    2. is removed when the listing is pin code verified

    I know that I can add to Map Maker - which unfortunately displays at the beginning of the address but I feel that there might be a larger issue behind the suite dissapearing from the listing.

    Does anyone have any experience with this issue?

    Thank you in advance

  5. #4
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    Re: GMB Help Center - Suite# Goes on First Address Line

    Hi Brandon,

    Welcome and thanks for joining and posting.

    I'll try to remember to ask Google later today if Colan has not yet. Might just be an oversight with the update. Or could be a change they have not mentioned.

    My inbox is totally buried. Need to play catch up.

    Colan have you asked about this or found out any more, before I bother Google again, because I think they are swamped like me due to the launch.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  6. #5
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    Re: GMB Help Center - Suite# Goes on First Address Line

    Great catch, Colan! I've always suspected Google isn't too high-strung about whether the suite # is on line 1 or line 2. This seems to corroborate that a little.

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    Re: GMB Help Center - Suite# Goes on First Address Line

    Haven't had a chance to ask Google for clarification. But I will as soon as I can.

    Sent from my XT1058 using Tapatalk
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

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    Re: GMB Help Center - Suite# Goes on First Address Line

    Colan asked Google management and I chimed in and linked to this post and alerted to Brandon's Qs/concerns.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  9. #8
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    Re: GMB Help Center - Suite# Goes on First Address Line

    Hey All,

    UPDATE:

    Google updated the guideline. Address Line 2 it is

    https://support.google.com/business/..._topic=4596754


    • Suite or office numbers should be added in Address Line 2.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  10. #9
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    Re: GMB Help Center - Suite# Goes on First Address Line

    Great catch Colan! You earned your TC stripes now!

    Thanks for letting everyone know.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  11. #10
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    Re: GMB Help Center - Suite# Goes on First Address Line

    Glad to have that cleared up. Nice work Colan!
    Darren Shaw | Whitespark Founder
    http://www.whitespark.ca | @DarrenShaw_ | Google+

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