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  1. #1
    Member Since
    Mar 2014
    United States
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    Angry had a Google balloon but then lost it somehow

    Hello experts!

    One of our clients had a Google balloon/pin for "Atlanta LASIK". We had it for a couple of weeks in a row, but then approximately 7-10 days ago, Google took it away from us.

    The only major thing we can think of that we have done to the site during that time period was change out the phone number. About 5-6 days ago, though, we have put the same phone numbers back on the site.

    Not sure if the phone number changes had anything to do with the loss of the Google balloon or not.

    What else could cause us to lose a balloon so suddenly/quickly? Any suggestions on what we can do to get it back?

    Thanks in advance for your time and expertise!

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  3. #2
    Member Since
    Jul 2012
    Toronto, Ontario
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    Re: had a Google balloon but then lost it somehow

    Hi Janell,

    Any change to the NAP can have an impact in ranking, especially the phone number.

    In addition, did you read about the "Pigeon" update? If not, be sure to check out these threads:


    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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