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Thread: Dual Listings

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    Dual Listings

    I have a client that has 2 google+local listings for his business. 2 different websites. Same address, different phone number. He doesn't remember either logins, so how can I optimize for his business listing? Any help would be greatly appreciated.

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    Re: Dual Listings

    One of you guys will need to use or create a different Google account (whose password you've both written down!), then go to his Google+Local page and click the "Manage this page" option on the right-hand side of the page, and then follow the steps for verification from there.

    Having the two listings may be trouble if they're at the same address and aren't officially/legally two separate businesses (I don't know one way or the other whether that's the case here). Might get you into hot water with Google, such that IF they're not two legally separate businesses, you may have to nuke one of the listings. But I'd suggest claiming both of them first.

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    Re: Dual Listings

    Hi Trent,

    Welcome to the forum!

    I usually bend over backwards to help consultants here at the forum but have been doing it so much my carpal is killing. Just totally slammed with problems right now.

    I'm totally backed up getting projects done for consultants that have hired me to help them with complicated listing issues, so I need to go play catch up.

    HOWEVER it's hard to give the best answers for questions as generically as you stated. The answer is almost always - it depends, because there are SOOO many variables we would just be shooting in the dark without seeing the listings and getting more details. 2 businesses at same address VERY occasionally can fly, but usually can create a variety of problems - TOTALLY depends and I can't even advise without looking. So if you are comfortable posting the links so we can look in more detail we can give you a better answer.

    Note if you post links then I'll move this post down to the help forum because then it changes from general convo to help on a specific listing.

    I'll try my best to circle back around and help later tonight if I can but no promises. Jammed beyond belief.

    In the meantime, there's a good chance other members will weigh in to try to help you as well.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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    Re: Dual Listings

    Ahhh, see I told you someone else would try to help. I posted on top of Phil and didn't see his post.

    Thanks Phil!
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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    Re: Dual Listings

    Quote Originally Posted by Phil Rozek View Post
    One of you guys will need to use or create a different Google account (whose password you've both written down!), then go to his Google+Local page and click the "Manage this page" option on the right-hand side of the page, and then follow the steps for verification from there.

    Having the two listings may be trouble if they're at the same address and aren't officially/legally two separate businesses (I don't know one way or the other whether that's the case here). Might get you into hot water with Google, such that IF they're not two legally separate businesses, you may have to nuke one of the listings. But I'd suggest claiming both of them first.
    I wouldn't claim both if they're essentially the same business. Claim the best one and mark the other as a duplicate of the good one. Google is good at connecting dots so I would avoid a headache and just go with one if he is really running one business. I'd like to hear the difference between each listing/website.

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    Re: Dual Listings

    Ya I agree. Was coming back to help but can't without knowing the business details.

    But without info I can give you the general feedback that if it's an SMB especially home based it probably won't fly and def not if related industries. So for example John Smith House Painting and Smith and Sons construction won't fly. But even some bigger companies in commercial space won't fly, but then again they will under certain circumstances. Just totally depends.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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    Re: Dual Listings

    Quote Originally Posted by trentster View Post
    He doesn't remember either logins, so how can I optimize for his business listing? Any help would be greatly appreciated.
    Re the logins. Yes, you can re-claim as Phil suggested. If that's your ONLY option.

    However I STONGLY recomment pushing them. Even tell them if they won't go searching accounts to try to find the log-ins you'll charge extra due to all the probles it may cause.

    (Sometimes clients are just busy or lazy and think it's no big deal. But if they find out it may cost them, you'll be amazed at how many will magicly find the log-in the next day.)

    Claiming in another account is a violation. PLUS can cause all kinds of problems. Data issues, ranking problems, image problems, review problems and even suspension.

    PLUS you will never be in total control. The other account remains in partial control. So lets say they keyword stuffed cats or something. You can do the new listing perfectly and the other one can still cause a ranking penalty or suspension. Plus is NAP is slightly different in the other account, your data will keep changing back and forth. Hidden merged dupes can be a nightmare.

    So PUSH 'em!
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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    Re: Dual Listings

    It's kind of strange. They gave me a gmail account they created, but when I login to it then go to their local listing it is asking me to "join google+" before I can do anything to their listing.

    Does that sound correct?

    Quote Originally Posted by Phil Rozek View Post
    One of you guys will need to use or create a different Google account (whose password you've both written down!), then go to his Google+Local page and click the "Manage this page" option on the right-hand side of the page, and then follow the steps for verification from there.

    Having the two listings may be trouble if they're at the same address and aren't officially/legally two separate businesses (I don't know one way or the other whether that's the case here). Might get you into hot water with Google, such that IF they're not two legally separate businesses, you may have to nuke one of the listings. But I'd suggest claiming both of them first.

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    Re: Dual Listings

    Hi Mike,

    Are you able to post links to the G+ Local pages? I just wanted to check something?
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

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    Re: Dual Listings

    Mike are you and trentster the same person? I'm not sure what your post has to do with trentster's.

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