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  1. #1
    Member Since
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    Moving office- Lose reviews?

    I have a client who is considering relocated his practice. The issue is that his address will be a different city (it's only a mile or two away).

    He has over 100 reviews on his Google Local listing.

    I haven't had a client relocate to a different city, so I thought I'd check w/ the LSF.
    Chris Ratchford
    Prodentite
    Dental SEO & Websites

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  3. #2
    Member Since
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    Re: Moving office- Lose reviews?

    Hi Chris,

    When the address changes the reviews MAY disconnect, but they are not gone, they are in a different database.

    Were you aware of the option now to ask Google to move reviews? They generally will if they feel the user experience has not changed, only the location has.

    Moving reviews across Google+ pages

    "Physical location (address) move

    If your business moves from one location to another and keeps the same business name, Google will generally move the reviews to the new location. There are some exceptions for businesses heavily tied to their locations, like hotels, golf courses or scenic attractions."


    Jade says to use the troubleshooter here: https://support.google.com/business/...1976&contact=1

    But you could also try calling support.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  4. #3
    Member Since
    Jul 2012
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    Re: Moving office- Lose reviews?

    Thanks Linda!
    Chris Ratchford
    Prodentite
    Dental SEO & Websites

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