The Yext forum was developed as a channel for information and education. As I mentioned in their forum announcement, the Yext team is here to share informative blog posts, industry tips and Yext information.

This forum is not a support forum, as Yext has multiple support and customer service channels already set up at corporate. Their support team can help you via the following options:

If you're a Yext Certified Partner and would like to get support, please email or call 1-888-236-3930 for assistance. Alternatively, please don't hesitate to reach out to your Account Manager with questions about the product or your service offering.

If you are a user of Yext as an individual business owner, please email or call 1-888-921-8247 to reach our support team!

We strive to answer all e-mail support requests within eight business hours, Monday through Friday from 9am-5pm ET.

In the meantime, please visit our help desk (Yext Help Desk) if you haven't already, as your question may have been answered there.

Posts in the Yext forum are moderated, so posts will not go live until approved by Yext staff.

The Yext team, although very responsive, does not live here like I do. They do not work weekends and are sometimes away at shows or other events.

So please allow a day or 2 for replies and for new posts to be approved. If they determine your post is more of a customer service type issue, they will contact you personally and direct you to the appropriate support channel for assistance.

Thanks, Linda