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  1. #1
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    Google Places Bulk Upload Management Not Working Propely

    Hi guys,

    We have two clients one for 45 listings and another one with 350 listings all controlled in two separate google places bulk upload accounts. Which can be managed here: https://www.google.com/local/manage/

    Recently over the last 3 weeks, every time we make a address change or edit to the listing via the https://www.google.com/local/manage/ the edit is not changing the actual listing directly any more. And i have had to use the 'suggest a edit or report a problem' to get the address change.

    This is getting tedious, especially when you have 10+ stores changing address every week.

    Does anyone know why this is occurring? It worked perfectly before!

    I have asked GP support but they haven't given me a response.

    I'm in Australia and believe we're still on the old dashboard, screenshot below:



    Kind Regards,
    Matt
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  2. #2
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    Re: Google Places Bulk Upload Management Not Working Propely

    Hi Matt,

    There seems to be a lot of issues with Bulk and regular Dashboards lately. Dashboards are in a major transition phase. I haven't come across your specific issue. I would actually suggest that this would be a post best suited over the Google My Business Forum.

    Linda, myself or one of the other TC's can try and escalate it for you.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  3. #3
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    Re: Google Places Bulk Upload Management Not Working Propely

    Hi Colan,

    I have created a thread here: https://productforums.google.com/for...ue/a7AjV8ibvcw

    No response from anyone from Google.

    This is still a issue, would be fantastic if Linda or you could use your powers to escalate this issue, i imagine i'm not the only one!

  4. #4
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    Re: Google Places Bulk Upload Management Not Working Propely

    Hi guys,

    Any advice on how to escalate this further up the GP chain?

    The longer this remains unsolved, it's just compounding problems in the future.

    As every change i make using the edit details feature (which i should be doing via the dashboard), it messes up data and changes which should be made within the dashboard.

    Its creating a gigantic data mess in the future, creating more and more data issues every-time i use that.

    Not to mention it requires more manual resource on Googles end to manually make the changes too.

    Should be a win/win for both parties to get this resolved.

  5. #5
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    Re: Google Places Bulk Upload Management Not Working Propely

    Hi Matt (or Chris?)

    I just posted at the G forum saying I would escalate for you - but the info is too generic to get an answer from Google. They'd need the email address for each account to be able to investigate.
    Linda Buquet .:. Forum Founder, Google Local Specialist

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  6. #6
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    Re: Google Places Bulk Upload Management Not Working Propely

    Hi Matt, I just sent myself a reminder to have a look at this tomorrow.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  7. #7
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    Re: Google Places Bulk Upload Management Not Working Propely

    Yes if you have any ideas Colan, thanks.

    I got emails over in the G thread so just escalated. Could be a couple days til I get a reply Matt.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  8. #8
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    Re: Google Places Bulk Upload Management Not Working Propely

    Great, Linda. Let's see what Google has to say about it.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

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