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  1. #1
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    Duplicate pages under separate email account

    Hi all,

    Here's the situation... The business owner has a claimed G+ Local page that has 73 five star reviews, so I sure don't want to mess that up!... https://plus.google.com/103115119463...16/posts?hl=en

    Under a separate email account for his wife, we see two pages in the GMB dash. One has a red slash across the profile photo and says this page has not been verified and is suspected spam.

    The other page under the wife's email account is this one, which has the same number of followers (9) as the page we want to keep. My querstions are:

    • Should we delete both pages from the wife's GMB dash?
    • Is the last page I mentioned (with the same number of followerrs) a merged page and is that a cause for concern?


    Thanks for any help anyone can offer!
    Last edited by Linda Buquet; 01-05-2015 at 07:21 AM. Reason: Moved from Google Local to Help since it's for help on a specific listing not general discussion
    Rich Owings
    Local Is Where It's At | Asheville, NC SEO

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  3. #2
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    Re: Duplicate pages under separate email account

    Hi Rich,

    That last link, is not a verified G+ Local page. Note there is no review option and it says "story" and is a different layout. So it's just a plain G+ page.

    So it won't rank in maps and therefore is not considered the type of dupe that would hurt ranking or is a violation - but it's not needed and is splitting off followers.

    But it sounds like there is a dupe of that G+ page in the account. So if it were me I think I'd just get rid of both. Could try to reach out to those followers personally and ask them to follow the G+ L page that has all the reviews.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  4. #3
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    Re: Duplicate pages under separate email account

    Thank you, Linda. I thought it would be safe to delete them, but just wanted to check to be sure.
    Rich Owings
    Local Is Where It's At | Asheville, NC SEO

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    Re: Duplicate pages under separate email account

    Hi Rich,

    It's better to delete a page and start from scratch. It will avoid any future problems with your page. As you have mentioned you got just 9 followers I guess you didn't have much views on the page and it will be safer to get new page.

  6. #5
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    Re: Duplicate pages under separate email account

    Thanks Stephen.

    I'll get rid of the the other ones but there is an existing page with 73 five star reviews, which I'll keep.
    Rich Owings
    Local Is Where It's At | Asheville, NC SEO

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    Re: Duplicate pages under separate email account

    No Problem Rich. It's annoying if you work hard on the page and then it will be spammed or blocked. I got similar experience I worked on G+ page for a while and then it was deleted by google and it is really hard to get any answers from google.

  8. #7
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    Re: Duplicate pages under separate email account

    I would advise the same thing Linda did.

    This page looks like it was set-up as a G+ Brand Page - https://plus.google.com/107453244409355391035/about. It doesn't interfere with ranking of the main page (as far as we know) with the reviews but it isn't necessary to have it and could do more harm than good (confused customers, split followers).
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  9. #8
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    Re: Duplicate pages under separate email account

    Colan,

    Thank you for taking the time to reply. The two pages under the wife's account have been deleted. What started this whole thing was that he has dropped out of the map pack (he is currently # 19 for "plumber" when searched from 28803), although he is still doing well organically. And I know Pigeon has made it less likely to show up on page 1 both organically and in the map pack, but a couple of his competitors are. Aargh!
    Rich Owings
    Local Is Where It's At | Asheville, NC SEO

  10. #9
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    Re: Duplicate pages under separate email account

    Found another potential problem Rich.

    I think this may be their listing too: https://plus.google.com/u/0/113956432064259179445/about

    It's listed at same address as your client. (But address is hidden.)
    And its using your client's 2nd line or cell phone #.

    Check to see if it's in any dashboards but it does not look like it's claimed. EXCEPT address is hidden which makes me think it could be unless Google is suddenly auto-hiding addresses in certain industries which I've not heard anything about.

    Is that a previous name or something?

    Hang on for what to do and I'll ask Joy to weigh in.
    Because technically it should be marked closed BUT we've seen lots of listings that seem to get suppressed in the rankings if there is an old listing at the location that's closed. Maybe since no site is listed and phone is different it won't matter.

    One ODD little thing I think worth changing on the main page. The whole description is bold. I think that's something that could trip a filter. Google does not like shouting in caps which can cause review or even suspension and is a strong spam signal. I just wonder if shouting in all bold could be too.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  11. #10
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    Re: Duplicate pages under separate email account

    Ugh! Not sure how or when that bolding happened. And when I go in and unbold it, click Save and then Done Editing, it reverts back to bold! Sheesh!

    Yes, A2Z is an older company he had. I did a search for it the other day to deal with this page but couldn't find it. It isn't showing in any accounts that they can recall, but of course there may be one from years ago they have forgotten about.
    Rich Owings
    Local Is Where It's At | Asheville, NC SEO

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