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  1. #1
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    Exclamation Service Area Businesses with Hidden Address Missing from Google Search Map?

    Some of you may be aware there is a big buzz about an organic algo change and speculation about whether it's Panda or Penguin. Google has confirmed it's not either one, but won't say what it is. See Barry's post.

    I was discussing the update with Dr. Pete an others on Google+ and someone brought up the fact that San Jose Plumbers changed from a 7 pack to a 3 pack. I went to check it out and discovered something disturbing in that 3 pack.

    Sure hope what I noticed in the SERPs is just a glitch not a harbinger of things to come!

    Name:  plumberHiddenAddress2.jpg
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    When I 1st saw the 3 pack I just glanced at the map and thought it was one of those brand confusion one-boxes. But then I saw there were 3 plumbers in that pack.

    The 2 that are GOOGLE COMPLIANT and have their address hidden, are invisible on the map.


    Hoping it was a glitch, I went to my small town where I know there are lots of plumbers with hidden addresses. This is what I found.

    Name:  plumberHiddenAddress.jpg
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    Again only 2 out of the 7 are showing with markers on the map. All the compliant businesses with address properly hidden don't show up. So if a consumer were to glance at the map to see who's closest it appears there are only 2 to choose from.

    But then I checked several other packs and they all showed normally with round markers. So again not sure if this is just a glitch with those 2 packs OR if she's testing of some new display change. Sure hope it's not the latter!

    SABs with hidden addresses as you know normally show with a round marker instead of teardrop. BUT they usually show. EXCEPT on new maps where the markers stopped showing for hidden address businesses awhile back.

    I only had time to check about 10 packs. 2 out of 10 were bad, but wanted to share and see if anyone else has noticed this?

    Can you check some markets and tell us know if you see normal packs with round markers for hidden addresses OR ones like above where hidden address businesses are invisible on the map?

    What are you guys seeing???


    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  2. #2
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    Re: Service Area Businesses with Hidden Address Missing from Google Search Map?

    Interesting find Linda...great analysis so far. Is this then an update to the Pigeon Algo or do we rename this to - - Pheasant ?

    Ive searched several other cities plumbers and it seems they are still showing the tear drop for hidden addresses - see Boston.

    Ill continue analyzing and touch back later.

  3. #3
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    Re: Service Area Businesses with Hidden Address Missing from Google Search Map?

    Thanks Brian and do let us know what you find. The rest of you too please!

    Dr. Pete is presenting on Local Packs tomorrow at LocalUP, so I told him I'd try to get more folks checking to see if just those 2 packs are a fluke or if it's a wider issue than that.
    Linda Buquet .:. Forum Founder, Google Local Specialist

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    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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    Re: Service Area Businesses with Hidden Address Missing from Google Search Map?

    Found another.

    "dog walker san marcos ca" Totally looks like a lonely one-box.

    But there are 2 in the pack. The other is hidden address and invisible on map.

    Yet "pet sitter san marcos ca" shows normally with round markers.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  5. #5
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    Re: Service Area Businesses with Hidden Address Missing from Google Search Map?

    Not seeing it in my area with landscapers, plumbers or hvac service. That's about all I have checked so far.
    Scott Rawlins - Find Local Company in Atlanta GA
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    Re: Service Area Businesses with Hidden Address Missing from Google Search Map?

    Is this an attempt by Google to social-engineer businesses into actually purchasing/renting and utilizing brick and mortar locations?

    SAB is easily abused.

  7. #7
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    Re: Service Area Businesses with Hidden Address Missing from Google Search Map?

    Plumbers with hidden addresses still showing with the circle marker here in the UK. But it just may not have been rolled out to us yet.

  8. #8
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    Re: Service Area Businesses with Hidden Address Missing from Google Search Map?

    I know for a fact I was seeing this yesterday for something but can't remember the query now.

  9. #9
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    Re: Service Area Businesses with Hidden Address Missing from Google Search Map?

    Discussion started at the Local Search Pros Google+ Community

    Zachary Palmer said:

    I noticed it too on a few service area businesses. I don't think this is a great issue. If you click the map - the locations are still there marked on the map. The markers should point to physical locations (as in come to my store front business). Overall, I see this as a step in the "right" direction. Although, i can see some scenarios were this may be a problem. 
    Yes but if there is only one marker on the search map and other 2 are hidden, if you click on the marker on the map (the only one showing) it takes you to that one business. The other 2 didn't have a shot if someone goes that route.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  10. #10
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    Re: Service Area Businesses with Hidden Address Missing from Google Search Map?

    Using google.co.uk:

    [plumbers in london] gives me three results in the pack, but only the two without hidden addresses show on the map. [london plumbers] gives me three results in the pack and again, only the one with a visible address shows on the map.

    There are other areas of the UK where the round pins are still showing.

    [locksmith in london] displays a round pin in the map, but [london locksmiths] doesn't (for the same company).

    I'll keep testing.

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