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  1. #1
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    New Report a Problem Options

    This is new to me. It appears that there are now additional options when reporting a business in Google Maps.

    Name:  report a problem.jpg
Views: 132
Size:  141.4 KB

    Anyone else seeing this? What do you think?


    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

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  3. #2
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    Re: New Report a Problem Options

    Nice find, Colan. It does look like that toggle feature (at the top of the display) is new.

  4. #3
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    Re: New Report a Problem Options

    Yes! I saw those yesterday when I wanted to report someone who was not hiding their address when they worked from home. But I wasn't sure which box to check. Private?

  5. #4
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    Re: New Report a Problem Options

    Quote Originally Posted by Jo Shaer View Post
    Yes! I saw those yesterday when I wanted to report someone who was not hiding their address when they worked from home. But I wasn't sure which box to check. Private?
    It would be Spam if verified listing.

  6. #5
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    Re: New Report a Problem Options

    Just did a quick blog post with what I think the key takeaways are - New Way To Report Issues on Google My Business | Imprezzio Marketing

    What do you think the takeaways from this update are?
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  7. #6
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    Re: New Report a Problem Options

    Quote Originally Posted by Colan Nielsen View Post
    Just did a quick blog post with what I think the key takeaways are - New Way To Report Issues on Google My Business | Imprezzio Marketing

    What do you think the takeaways from this update are?
    They have or are very close to fixing the Reporting side of things after the unification of the Local and MapMaker databases.

  8. #7
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    Re: New Report a Problem Options

    That is very exciting indeed.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  9. #8
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    Re: New Report a Problem Options

    Good coverage in the post, Colan.

    I find it interesting that Google doesn't even make you sign into a Google account to leave feedback. (I just reported a duplicate listing without signing in.)

    BTW, the reCAPTCHA on the Imprezzio blog seems to be broken. Tried to leave a comment on there, but couldn't.

  10. #9
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    Re: New Report a Problem Options

    Thanks Phil! I didn't realize you could leave feedback if you aren't signed-in. Good to know.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  11. #10
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    Re: New Report a Problem Options

    I think they may be doing some quality control here. Taking a page out of the market research book, they may be trying to find the biggest flaw via user responses then work to create a solution for users. At least that's what I would use this data for if I was on the receiving end of it.
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