Andrew has some great suggestions on how to organize when handling GMB Support.

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How To Scale Google My Business Support For Enterprises Like A Boss

Troubleshooting Google My Business issues is difficult enough for a single location, so how can multi-location businesses keep up? Columnist Andrew Shotland shares his strategy.
Google My Business (GMB) has lots of weird kinks and vagaries that can cause problems for any businesses reliant on Local SEO.