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  1. #1
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    Google Now Allows You To Leave Reviews on Mobile

    Mike Blumenthal has a nice post and video on the new feature. Be sure to check out the rest of his blog post. It's a long time coming!

    GOOGLE UPGRADES MOBILE BROWSER DISPLAY TO ALLOW REVIEWS

    Leaving a review for a business on Google via a mobile has long been a pain. However starting in early May on Android 5 and gradually working its way across Google’s & Apple’s mobile browsers, users can once again leave a review for a business using almost any mobile browser.

  2. #2
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    Re: Google Now Allows You To Leave Reviews on Mobile

    Yes, it's about time.

    Thanks for sharing Justin!
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    LocalSearchForumLinda Buquet .:. Google Local Specialist

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon". ;-)

  3. #3
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    Re: Google Now Allows You To Leave Reviews on Mobile

    This is great. We have a lot of clients in auto repair so we've been trying to get them to take advantage of having customers in their lobby leave good review now this is even easier for them to execute. Thanks, Justin
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  4. #4
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    Re: Google Now Allows You To Leave Reviews on Mobile

    This is great, about time! It's really going benefit local business. Quicker and easier reviews for customers too - double win

  5. #5
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    Re: Google Now Allows You To Leave Reviews on Mobile

    Yes, this is really nice for our dental and orthodontic clients. Its been such a pain walking the practice and the patient through the process...

  6. #6
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    Re: Google Now Allows You To Leave Reviews on Mobile

    You also want to be sure to read Part 2 at Localu.org

  7. #7
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    Re: Google Now Allows You To Leave Reviews on Mobile

    Is Our Content HELPFUL? Please pay the community back by sharing!

    LocalSearchForumLinda Buquet .:. Google Local Specialist

    Consulting, Troubleshooting & White Label Services for SEOs & Agencies

    Don't Miss Important News & Tips! SUBSCRIBE to Daily Email Digest Here

    Are you a PRO? Join the "Local Search Pros" G+ Community!

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon". ;-)

  8. #8
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    Re: Google Now Allows You To Leave Reviews on Mobile

    This is a welcome update from Google, and many thanks to Mike B. for nailing it down!

    It is certainly simpler to have a single URL to send customers to via the mobile browser. We've obviously updated our application to support this approach. After a few weeks of watching, I see that it does work in practice.

    Still, as someone who worries obsessively about converting more customers into reviewers, I can't discount the power of device-specific links targeting the GMaps app. Why? Because in the browser, the customer has the significant hurdle of logging into Google, whereas GMaps users is typically logged in *already*. (Of course, the risk is that the customer doesn't have GMaps at all.)

    For now, we support both approaches and are gathering data. Any opinions on which ought be the best practice?
    Jon Hall | Founder of Grade.us, White-label Review Management for Marketers, SEOs and Agencies | Author of The Marketer's Guide to Customer Reviews

  9. #9
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    Re: Google Now Allows You To Leave Reviews on Mobile

    Using Jon's Grade.Us service with this and I can confirm that it is working quite well.

  10. #10
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    Re: Google Now Allows You To Leave Reviews on Mobile

    Thanks, Dusty

    Also liked Joy's suggestion of using a ,1 rather than a ,2 at the end to show off reviews in addition to providing option to leaving a review.

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