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  1. #1
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    Question regarding NAP & phone number protocal

    Hi All, new to the forum, in fact my first post

    I have a questions specifically about the phone number in citations we are building here in Australia.

    Not all the directories in Australia list phone numbers the same way, I am sure this is an issue elsewhere in the world, we have a variety of ways the phone can be displayed:

    +612 0000 0000
    61 2 0000 0000
    (02) 0000 0000
    0200000000

    The list goes on, my question is:

    Does Google care if the phone number is formatted on a citation in a different way to the number on the client's site, as long as the phone number itself is correct?

    Cheers
    Barry

  2. #2
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    Re: Question regarding NAP & phone number protocal

    Hi Barry, you can't control how the various directories gobble up and spit out the formatting of phone numbers and addresses. Just try to be as consistent as possible.

    I will ping one of our Top Contributors from Australia for some more insight.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  3. #3
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    Re: Question regarding NAP & phone number protocal

    Thanks Colan

  4. #4
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    Re: Question regarding NAP & phone number protocal

    Thanks for the ping Colan.

    Hi Barry as Colan stated you can't really control the formatting but wherever possible I try to follow 'normal' conventions of
    (02) 1234 5678 or
    0123 456 789 if using a mobile phone.

    I especially do this on the website as that is the most authoritative source for Google.

    This article from Whitespark (which does take Australia into account) helped ease my fears about NAP consistency, it might help you too:

    http://www.whitespark.ca/acceptable-...and-variations

    Sent from my Nexus 4 using Tapatalk
    Priya Chandra
    Consulting, training, troubleshooting - Local Search, with an Australian flavour
    Proud to be a Google Top Contributor - Google and Your Business Help Forum
    Find me here:
    @priyachandra
    +PriyaChandra

  5. #5
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    Re: Question regarding NAP & phone number protocal

    Thanks Priya, that article & the one linked in it has eased my fears also. Cheers Barry

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