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  1. #1
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    Client's Address Not Accepted

    Hi all,

    One of our clients provided us with an address that does not receive mail. We did the post office look up as well and it is not an accepted address. His address is a warehouse, but he also has a PO box for mail (unusable in Google as well).

    Does anyone have any thoughts on how to verify a listing in Google, as well as other citations, when we cannot do a post card verification?

    Thank you,
    Laura
    Find8 Digital

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  3. #2
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    Re: Client's Address Not Accepted

    Hi Laura,

    What type of business specifically?
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  4. #3
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    Re: Client's Address Not Accepted

    Hi Linda,

    It is a commercial truck tire business. They ship tires to the businesses. Here is the website URL: Commercial Truck Tires | West Virginia | Perfect Circle Tire

  5. #4
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    Re: Client's Address Not Accepted

    I have seen a workaround for similar in the past that may still work.

    When creating the listing, put the main address in the Address Field-1 and on Address Line-2 put "Mail to: PO Box 123".

    Though if the POBox is in different city/zip it may not work well in this case.
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  6. #5
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    Re: Client's Address Not Accepted

    Thanks Laura.

    Model seems a little murky to me as far as whether they can have a listing.

    Site refers to "Store". But you say warehouse and ship to customers.

    Is this a store/walk in location that customers can come to and look at tires or is it mainly online sales and shipping?

    I ask because before I tell you the verification route, want to make sure they are kosher.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  7. #6
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    Re: Client's Address Not Accepted

    Sorry for the confusion! I just clarified with our copywriter and the business sells to tire stores. They order online or call, then Perfect Circle Tire ships them out to the tire stores. He sells to some people individually with his roadside assistance services.

  8. #7
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    Re: Client's Address Not Accepted

    OK, but so you know, if they don't see customers in purpose they should not have a local page.

    The reason I asked is the only way to get approved if all they have is a PO box or address does not work is to call support. But you should tell them upfront they see customers for roadside assistance but since it's a warehouse, they will be hiding address.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  9. #8
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    Re: Client's Address Not Accepted

    Thank you for your help Linda.

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