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  1. #1
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    YAY Phone #s are Back in the Pack - Google Local Update you'll LIKE for a Change!

    Have some good news. At least if it's not a test and fully rolls out, but more and more people are seeing this, so my gut says rollout...

    PHONE #s BACK IN THE PACK

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    So if this sticks then we'll really have everything a consumer needs to see in the SERPs without having to click to Local Finder. Category + address + phone + today's either "open at" or "closing" at hours.

    h/t to Andre Willis who shared it at the Pro Community.

    The original post was from Jen at the SEMpost:

    Google Returns Phone Numbers & Addresses to Local 3-Pack

    But we already had addresses before, so it's really phone that's new and such an important piece of data to have omitted!

    Thanks Google! Please make this stick!

    What do you think?

    Linda Buquet .:. Forum Founder, Google Local Specialist

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  2. #2
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    Re: YAY Phone #s are Back in the Pack - Google Local Update you'll LIKE for a Change!

    Interesting Linda - here in Seattle, I'm not seeing the numbers in the pack (signed into Chrome or not signed into Chrome).

    I'm also not seeing the phone number yet in the auto vertical

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    CDK Global SEO Specialist & Local Listings Guru

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    Re: YAY Phone #s are Back in the Pack - Google Local Update you'll LIKE for a Change!

    Thanks Colleen!

    Yes many are not seeing. Mike did a survey on Twitter and many are not seeing yet. I don't think it matters what city you search for. It's where you, the searcher are located.
    OR depends if you are sitting on a data center that's updated with that algo.

    Should have mentioned I did that screenshot in FF.
    INTERESTING, just checked in Chrome and don't have phone #s.
    Linda Buquet .:. Forum Founder, Google Local Specialist

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    Re: YAY Phone #s are Back in the Pack - Google Local Update you'll LIKE for a Change!

    Nice find! I'm not able to replicate in Canada yet.

    Pretty wild that categories are now displaying in the pack. Certainly makes for a solid reason to ensure the you have the desired category displaying.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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    Re: YAY Phone #s are Back in the Pack - Google Local Update you'll LIKE for a Change!

    Quote Originally Posted by Colan Nielsen View Post
    Nice find! I'm not able to replicate in Canada yet.

    Pretty wild that categories are now displaying in the pack. Certainly makes for a solid reason to ensure the you have the desired category displaying.
    OK I thought it was just me seeing that - I've looked at so many dang 3 packs recently, I can no longer remember what's going on LOL!
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    Re: YAY Phone #s are Back in the Pack - Google Local Update you'll LIKE for a Change!

    Quote Originally Posted by Colan Nielsen View Post
    Pretty wild that categories are now displaying in the pack. Certainly makes for a solid reason to ensure the you have the desired category displaying.
    Quote Originally Posted by cdawg2610 View Post
    OK I thought it was just me seeing that - I've looked at so many dang 3 packs recently, I can no longer remember what's going on LOL!
    Ya it's hard to keep track and try to remember what change happened when.

    But both categories and addresses were in the pack at least since mid August.
    Here are a couple screenshots.

    Haha, I was thinking the hours was new too, but they were around back in those SERPs too.
    Linda Buquet .:. Forum Founder, Google Local Specialist

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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    Re: YAY Phone #s are Back in the Pack - Google Local Update you'll LIKE for a Change!

    I've got phone numbers in the pack here in Chrome, in Chicago

  8. #8
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    Re: YAY Phone #s are Back in the Pack - Google Local Update you'll LIKE for a Change!

    Quote Originally Posted by Linda Buquet View Post
    Ya it's hard to keep track and try to remember what change happened when.

    But both categories and addresses were in the pack at least since mid August.
    Here are a couple screenshots.

    Haha, I was thinking the hours was new too, but they were around back in those SERPs too.
    Linda - it does look like Google is putting more address info in the pack now. Previously, it was just the street name. We now also get the actual address/ suite #s. I believe this is new, we weren't getting the full address previously, just the street name.

    Either way - these are great changes, let's hope they stick.

    PS - mobile SERPs still do not have phone numbers, just a "CALL" button and the category, street name, and hours of operation in the pack.
    Robert Ramirez - Bruce Clay, Inc.

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    Re: YAY Phone #s are Back in the Pack - Google Local Update you'll LIKE for a Change!

    I'm seeing addresses, too, Robert. Good find.

    Also, Darren Shaw is seeing them in Canada. Seems to be a full rollout. Just posted on it.

  10. #10
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    Re: YAY Phone #s are Back in the Pack - Google Local Update you'll LIKE for a Change!

    Quote Originally Posted by Robert Ramirez View Post
    Linda - it does look like Google is putting more address info in the pack now. Previously, it was just the street name. We now also get the actual address/ suite #s. I believe this is new, we weren't getting the full address previously, just the street name.

    Either way - these are great changes, let's hope they stick.

    PS - mobile SERPs still do not have phone numbers, just a "CALL" button and the category, street name, and hours of operation in the pack.
    Ahhh you are totally right Robert. I was going too fast when I looked at those screenshots.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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