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  1. #1
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    Total Impressions dropped for all my clients!

    Total impressions for all of my clients dropped significantly around February 18th. My team is very diligent about ensuring all listings meet quality guidelines and each client's listings are created under their own unique Gmail account.

    Was there an update for maps that I am not aware of? What else could be causing this to happen across the board??

    Any insight is appreciated!

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  3. #2
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    Re: Total Impressions dropped for all my clients!

    Hi Melissa,

    I wonder if it's related to what's happening in this thread:

    http://localsearchforum.catalystemar...s-removed.html

    Linda, have you seen any reports at the G forum?
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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  4. #3
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    Re: Total Impressions dropped for all my clients!

    Hi Melissa,

    I'm starting to get a lot of similar reports so the good news it's not just your listings. I suspect there is either something buggy or there is an update of some sort happening.

    Here is what I posted in that thread that Colan linked to: (Thanks Colan)

    1st of all Places analytics are pretty hit and miss and I seldom even look at them. They are often buggy so that could be the case here. So if you are still ranking and listing is live and working right, I would not worry too much about the stats.

    I'd 1st check to be sure the listing is working right. If you click view from dashboard does it go to the right listing?

    Next I'd check to see if the ranking dropped. If it has there are many many reasons that could have happened and we'd need to investigate further.

    If you care to post a link and give us more history and let us know if there was a major rank drop and give us one primary key phrase, I'll move this down to help and we can investigate in more detail.
    I helped one person at the G forum yesterday that had this issue, but I have not had time to get over there today to see if there are more reports. Also have not had time to check email yet to see if Google emailed me anything about it or if other TCs have asked about it yet.

    If I don't find any answers, I'll escalate to Google to see if they will tell us what's up.

    Will report back here when I have news.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  5. #4
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    Re: Total Impressions dropped for all my clients!

    Much appreciated!

    If it's not a bug, my team is now wondering if this could be an indexing issue of some sort? We used to do null submits on every listing every 30 days, but stopped doing this in December. Is there any benefit to continuing this process?

  6. #5
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    Re: Total Impressions dropped for all my clients!

    Yes you should still "Poke" listings AKA null submit once a month. It's best practice and Google support still recommends it. (But I don't think that has anything to do with this issue and poking should not impact stats directly.) More info on poking and the benefits here. http://localsearchforum.catalystemar...lace-page.html

    Started new central post on this issue. Please stay tuned to this thread for updates.
    http://localsearchforum.catalystemar...s-dropped.html
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  7. #6
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    Re: Total Impressions dropped for all my clients!

    Yes, there has been a number of reports/conversation that the number of impressions have been reduced. Not sure if its a bug or a reset by Google. Those numbers (especially impressions) are not accurate in my mind.
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  8. #7
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    Re: Total Impressions dropped for all my clients!

    Michael, see post above yours. I think it's due to the big UPDATE.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  9. #8
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    Re: Total Impressions dropped for all my clients!

    @Melissa, can you post links to pages that are affected? We're trying to look into this. Thanks!

  10. #9
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    Re: Total Impressions dropped for all my clients!

    Thanks so much for stopping by Jade. I'll poke Melissa to be sure she sees this.

    And FYI I've been discussing this issue lots of different places and guess I didn't get back to update this post. But at one point came to conclusion it was likely not related to the update since most are reporting that stats got stuck around Feb 19th and some are saying stats are still stuck even though update has passed.

    The fact that Jade is looking into it indicates it's something else. So I'm glad Google is on top of it.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  11. #10
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    Re: Total Impressions dropped for all my clients!

    It would be a ton of links unfortunately since a lot of our clients were affected. I don't think this would be a good means for doing so. Any suggestions on how else you would want me to notify you of the affected listings?

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