Thanks Thanks:  0
Likes Likes:  0
Page 1 of 3 123 LastLast
Results 1 to 10 of 24
  1. #1
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    17,066
    Thanks (Received)
    44
    Likes (Received)
    50

    Exclamation Places Analytics Problem: Impressions, Actions Dropped

    Have had lots reports from clients, consultants here at the Local Search Community AND users at the Google forum about analytics problems, so wanted to start a post to keep everyone updated in one place.

    I suspect there is either something buggy OR there is an update of some sort happening.

    I'll be escalating to Google to see if they will tell us what's up and will report back here when I have news. So stay tuned.


    Here is the advice I've given so far and below that are several reports and convos about the issue.

    1st of all Places analytics are pretty hit and miss and I seldom even look at them. They are often buggy so that could be the case here. So if you are still ranking and the listing is live and working right, I would not worry too much about the stats.

    First I'd check to be sure the listing is working right. If you click view from dashboard does it go to the correct listing?

    Next I'd check to see if the ranking dropped. If it has, there are many many reasons that could have happened and we'd need to investigate further.

    But if the listing properly resolves and it's still ranking, then I would not worry too much.
    Take 2 beers and call me in the morning, as Mike would say.


    Other posts and convos about the problem, here and at the G forum:

    Total Impressions dropped for all my clients!

    Listings actions removed

    And here is one of several I just found, that's very informative, where other Google Top Contributors pretty much share my same opinion and have similar speculations.

    Impressions have dramatically dropped across multiple locations since Feb 19th and we no longer appear under various catagories for no apparent reason.

    So stay tuned to this thread so I can add updates as I get them in one place instead of cross posting at all the indiv help threads.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  2. #2
    Member Since
    Aug 2012
    Location
    Minneapolis, MN
    Posts
    78
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Places Analytics Problem: Impressions, Actions Dropped

    Hey Linda,

    Thanks for sharing.

    Our team has been seeing this same thing happening and have been seeing it for much longer (even up to a year ago when this was brought up). We have inherited the same beliefs as you have provided:

    -We rarely ever look at the Places dashboard data as, like you said, it is very hit and miss.
    -Ensure the listing is routing correctly from the dashboard.
    -Ensure the listing is showing in targeted searches, furthermore, make sure no dramatic drop has happened.

    If all data aligns correctly, there shouldn't be a major reason to pursue any dramatic course of action. So, yes, like you pointed out, take a note from Professor Maps' book! As I'm sure you know, Google even provides the following blip, "Google does not guarantee the accuracy of these statistics." on the Places dashboard:

    Name:  Places-Analytics-Disclaimer.jpg
Views: 784
Size:  3.4 KB

    Just thought I'd chime in, thanks for sharing!

    Thanks again,
    Matt
    Matt Gregory | Local SEO Consultant
    Local SEO Update - www.localseoupdate.com

  3. #3
    Member Since
    Mar 2013
    Location
    Chicago
    Posts
    16
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Places Analytics Problem: Impressions, Actions Dropped

    I currently have over 50 listings that I manage with this issue. Each month, our company usually sends out screen shots of our clients of their actions/impressions so you can understand my frustration that those reports can't even go out right now. Do we expect this to last for a long time?

    My question is...should we just tell our clients that this is a Google bug? I think letting them know that they're still ranking on Google will help, but our monthly screen shots to them always verify to them that we're constantly managing their account.

    Hopefully they come back soon & hopefully Google is making some new POSITIVE changes.

    Thanks for your help! This forum really helped my co-workers understand that it's not just happening to us.

  4. #4
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    17,066
    Thanks (Received)
    44
    Likes (Received)
    50

    Re: Places Analytics Problem: Impressions, Actions Dropped

    Hi Alana and welcome. We have TONS of similar posts that are helpful and are usually 1st to alert when updates, bugs or other problems hit. So be sure you and your team grab our RSS feed.

    I was just coming to let everyone know that I just escalated this to Google, so will let you know when I get a reply if they tell me anything I can share.

    But as I said before this just happens sometimes. So even though frustrating, at least you can show them this thread so they know it's Google and not anything you've done.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  5. #5
    Member Since
    Aug 2012
    Location
    Texas
    Posts
    211
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Places Analytics Problem: Impressions, Actions Dropped

    SOOOO happy to see you post this - i've seen the same thing happen to several clients and it all started around feb 22nd! I wasn't sure what was going on because in places scout they still rank and when i do searches they rank! Anyway, i will keep a close eye on this thread - as always...thanks!

  6. #6
    Member Since
    Aug 2012
    Location
    Texas
    Posts
    211
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Places Analytics Problem: Impressions, Actions Dropped

    One thing i was surprised to read in this thread was that the places dashboard/impressions etc didn't affect ranking that much - i've seen just the opposite...when a listing 'disappears" off the analytics dashboard, the site visits usually have a dramatic drop as well...does anyone else ever notice that?

  7. #7
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    17,066
    Thanks (Received)
    44
    Likes (Received)
    50

    Re: Places Analytics Problem: Impressions, Actions Dropped

    Quote Originally Posted by shondarogers View Post
    One thing i was surprised to read in this thread was that the places dashboard/impressions etc didn't affect ranking that much - i've seen just the opposite...when a listing 'disappears" off the analytics dashboard, the site visits usually have a dramatic drop as well...does anyone else ever notice that?
    Well I think you may be looking at it backwards. Don't think the ranking drops due to analytics. Think it's the opposite - the analytics go south as a result of a problem and/or a ranking drop.

    So if there is a problem and the listing is broken OR gets a ranking penalty OR a dupe crops up that drops it out of blended so it no longer ranks in local - then that will equal decreased visibility, which will result in lower impressions/actions - or in bad cases even complete flat line.

    But what sometimes happens and appears to be what's happening to most right now, is that the listing is fine the stats just drop or die.

    If it only happens on one of your listings, that could tell you that listing MAY have problems. If happens on ALL your listings and no one else's that could be something you are consistently doing wrong. But if it's happening to lots of people including high end pros that I believe are probably doing everything right, then it's not you or a listing problem. Places stats are just funky which happens quite often.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  8. #8
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    17,066
    Thanks (Received)
    44
    Likes (Received)
    50

    Re: Places Analytics Problem: Impressions, Actions Dropped

    Yep there's an update. A COOL one too!

    Check it out here: http://localsearchforum.catalystemar...ut-change.html
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  9. #9
    Member Since
    Sep 2012
    Location
    Nashville, TN
    Posts
    1,115
    Thanks (Received)
    1
    Likes (Received)
    4

    Re: Places Analytics Problem: Impressions, Actions Dropped

    I wouldn't worry about this at all. My clients are seeing the same issue.

    It's one of two things:

    1) G+L is showing up a lot less for queries (highly doubt it)

    2) It's a bug (highly likely)

    One particular client I got interested in and started researching his Google Analytics data. His visits to his site are still the same (increased a little actually). However, we have a strong presence in natural organic as well. However, doing searches that usually bring up G+L listings are still doing just that.

    It's a bug, don't worry about it. Also, don't use the Places analytics. While interesting to look at, they're not representative of the whole picture.

  10. #10
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    17,066
    Thanks (Received)
    44
    Likes (Received)
    50

    Re: Places Analytics Problem: Impressions, Actions Dropped

    Is anyone still having problems? Someone on the Google forum that's pretty sharp and I assume she's in compliance and everything and still ranks #1 for in a highly competitive market says her stats are still flatlined.

    Plus there are bugaboos in owner responses to reviews.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

Similar Threads

  1. Total Impressions dropped for all my clients!
    By Melissa Caldie in forum Help & Support for Google Local
    Replies: 31
    Last Post: 04-24-2013, 06:04 AM
  2. Yahoo Local Impressions/Actions
    By Colan Nielsen in forum Internet Marketing
    Replies: 0
    Last Post: 01-09-2013, 06:53 AM
  3. Google Places Dashboard Shows Same Impressions/Actions Stats for 2 Listings
    By russofford in forum Help & Support for Google Local
    Replies: 3
    Last Post: 08-02-2012, 03:03 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •