GradeUs banner  below header new
Thanks Thanks:  0
Likes Likes:  0
Results 1 to 6 of 6
  1. #1
    Member Since
    Dec 2014
    Location
    Southport, NC
    Posts
    33
    Thanks (Received)
    0
    Likes (Received)
    0

    Google Reviews are not sticking after people are posting them

    Has anybody else experienced this issue? One of my clients is asking and saying that several of her clients have noticed it.

  2. GradeUs in thread
  3. #2
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    15,622
    Thanks (Received)
    152
    Likes (Received)
    163

    Re: Google Reviews are not sticking after people are posting them

    Hi Holly,

    I'm trying to man the Google forum since all the TCs are at the Summit. I've seen a couple missing reviews posts but no more than normal.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  4. #3
    Member Since
    Jul 2013
    Posts
    103
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Google Reviews are not sticking after people are posting them

    Hi Holly, per Linda, Google filters reviews. (LOL, Linda: "No more than normal.")

    Now Google doesn't filter reviews as aggressively as its notorious rival in the reviews space (a site which rhymes with "welp"), but significantly still.

    Joy Hawkins from this forum has put together the best list I've seen of possible reasons Google might filter a review:
    https://productforums.google.com/for...2ek/discussion

    Could this be what you're seeing?
    Jon Hall | Founder of Grade.us, White-label Review Management for Marketers, SEOs and Agencies | Author of The Marketer's Guide to Customer Reviews

  5. #4
    Member Since
    Jul 2012
    Location
    Toronto, ON
    Posts
    1,664
    Thanks (Received)
    56
    Likes (Received)
    62

    Re: Google Reviews are not sticking after people are posting them

    It's almost always related to the location the person is posting from. If you show them that thread Jon referenced maybe they can see if any of those describe how they are going about collecting them.
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO [, a 260+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

  6. #5
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    15,622
    Thanks (Received)
    152
    Likes (Received)
    163

    Re: Google Reviews are not sticking after people are posting them

    Quote Originally Posted by Jon at Grade.us View Post
    Hi Holly, per Linda, Google filters reviews. (LOL, Linda: "No more than normal.")
    Haha Jon. What I meant is there are times when she cranks the filter way too high and then we get a big rash of complaints. But right now it's about the standard amount of review complaints.

    Joy, now answering from the Summit during the big party - that's dedication!

    Have a great time!
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  7. #6
    Member Since
    Dec 2014
    Location
    Southport, NC
    Posts
    33
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Google Reviews are not sticking after people are posting them

    Thank you so much for taking time out of your busy schedules to answer my question. I will take your responses back to my white-label client so she can forward them to her client.

    You're the best - ALL of you.

Similar Threads

  1. Google Reviews Posting / Not Posting - Interesting Find
    By Carleton Wilkins in forum Help & Support for Google Local
    Replies: 11
    Last Post: 11-02-2012, 01:16 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
GradeUs above footer new