Local Marketing Summit banner  below header new
Thanks Thanks:  0
Likes Likes:  0
Results 1 to 7 of 7
  1. #1
    Member Since
    Jul 2013
    Posts
    17
    Thanks (Received)
    0
    Likes (Received)
    0

    Requested Post Card Verification Weeks Ago from Google My Business. Nothing Sent!

    I am working with three established businesses. I requested a post card verification for each one. It has been over 4 weeks with nothing mailed on any of them. Suggestions on what steps to take next please?

    Regards,

    Barry Zuber

  2. GradeUs in thread
  3. #2
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    15,617
    Thanks (Received)
    151
    Likes (Received)
    160

    Re: Requested Post Card Verification Weeks Ago from Google My Business. Nothing Sent!

    Hi Barry,

    I think if it's been over 3 weeks, they want you to try mail a second time before contacting support.

    But if it happened to 3 different businesses could be a bug. You can try contacting phone support and they may be able to help you verify.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  4. #3
    Member Since
    Jul 2013
    Posts
    17
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Requested Post Card Verification Weeks Ago from Google My Business. Nothing Sent!

    New post card requests are in process. Thanks!

    Barry

  5. #4
    Member Since
    Jul 2012
    Posts
    32
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Requested Post Card Verification Weeks Ago from Google My Business. Nothing Sent!

    I've been in touch with GMB support very recently on this for 3 different locations that had not received their postcards within 14 days. Support was able to verify on the phone right away for all three. I've got to say that I've been pleased with the Google first line phone support team lately.

  6. #5
    Member Since
    Jul 2013
    Posts
    17
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Requested Post Card Verification Weeks Ago from Google My Business. Nothing Sent!

    Thanks! I will do that first thing next week.

  7. #6
    Member Since
    Nov 2015
    Location
    The Netherlands
    Posts
    42
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Requested Post Card Verification Weeks Ago from Google My Business. Nothing Sent!

    Quote Originally Posted by Barry Zuber View Post
    New post card requests are in process. Thanks!

    Barry
    Make sure your client isn't throwing them away! Have seen that happen with a client, who just thought it was more 'spam' in the mailbox and threw them away. I waited 4 weeks, still no card...

  8. #7
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    15,617
    Thanks (Received)
    151
    Likes (Received)
    160

    Re: Requested Post Card Verification Weeks Ago from Google My Business. Nothing Sent!

    This is true Klaas.

    I always used to do a series of things to alert the business about what was coming and stress how important it was that staff did not throw it away and someone called me with the numbers right away. I created a template, and it's offered in my training. But basically its a well worded email template, that includes a copy of what it will look like. And asks the owner to forward the email to staff so they would know to look for it and that it's important.

    I basically would tell the owner it would delay starting his campaign if I someone throws it away and I don't get the PIN.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
GradeUs above footer new