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  1. #1
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    Google testing a new way of reporting business feedback?

    It looks like Google is trialling a new way of reporting business feedback from both the Local Finder and the Knowledge Panel (for Local Search) but not for Maps oddly enough.

    For example, if I search for "Punjabi Hut Indian Restaurant Manuka, 19 Franklin Street, Griffith ACT" in Maps, and select the 'suggest an edit' option I get the following, familiar screen:

    Name:  Screen Shot 2016-01-11 at 8.03.38 PM.png
Views: 330
Size:  51.9 KB

    However if I search in Google search and select 'suggest an edit' from the Knowledge Panel I get the following, very different looking screen:

    Name:  Screen Shot 2016-01-11 at 8.05.32 PM.png
Views: 308
Size:  117.0 KB

    And finally if I select the same restaurant from the Local Finder, I get the new screen as well:

    Name:  Screen Shot 2016-01-11 at 8.07.26 PM.png
Views: 276
Size:  56.7 KB

    Anyone else seeing this as well?
    Priya Chandra
    Consulting, training, troubleshooting - Local Search, with an Australian flavour
    Proud to be a Google Top Contributor - Google and Your Business Help Forum
    Find me here:
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  2. #2
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    re: Google testing a new way of reporting business feedback?

    Great catch Priya!
    I'm seeing this when logged into both my work and personal Google accounts.

    If only it let us suggest edits to the business description and amenities.

  3. #3
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    re: Google testing a new way of reporting business feedback?

    Yes Priya, nice catch.

    I think that new display is much more user friendly and easy for the average consumer than the other one.
    Linda Buquet .:. Forum Founder, Google Local Specialist

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  4. #4
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    Re: Google testing a new way of reporting business feedback?

    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  5. #5
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    Re: Google testing a new way of reporting business feedback?

    I could be wrong but today I was giving feedback on an Answer Box and noticed a little difference in suggesting an edit.

    Kind of confusing at first because there's no indication as to what you can edit after you click on feedback. The answer box just turns grey and allows you to click on it to edit.
    Louis Nava :: Google Maps Street View | San Diego 360 Tours |
    Increase Visibility and Trust with Google Maps Street View for Business

  6. #6
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    Re: Google testing a new way of reporting business feedback?

    Thanks Louis. Maybe they are still testing different layouts?
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  7. #7
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    Re: Google testing a new way of reporting business feedback?

    That is interesting Louis,

    do you have a screenshot of what happened? Would be interesting to compare the different types of feedback boxes available now.
    Priya Chandra
    Consulting, training, troubleshooting - Local Search, with an Australian flavour
    Proud to be a Google Top Contributor - Google and Your Business Help Forum
    Find me here:
    @priyachandra
    +PriyaChandra

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