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  1. #1
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    Can you have a 2nd user/admin for google local?

    Does anyone know how or if, a client can add me to their google local plus page as a 2nd admin/user, they have already verified and really dont want to hand over their password bc its on their google plus personal page.

    Thanks

    Chris

  2. #2
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    Re: Can you have a 2nd user/admin for google local?

    Let me make sure I know which page you mean.

    You said "google local plus page" and there is no such thing BUT I know it's uber confusing.

    A) Do you mean their G+ Local page (managed in the Places dashboard)
    B) Or their G+ Business page with category set as Local Page?

    I assumed you meant place page but there is no such thing as 2nd user or admin on that page so made me think maybe you were asking about the latter???
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  3. #3
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    Re: Can you have a 2nd user/admin for google local?

    Yes, it can be quite confusing

    A) Do you mean their G+ Local page (managed in the Places dashboard)....that is what I mean.

    Thanks,

    Chris

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    Re: Can you have a 2nd user/admin for google local?

    Thanks for confirming Chris.

    No there is no way currently with the Places dashboard. I've only had 2 clients even express any concerns and I just worked to build trust. I explained it's the only way for me to help them and I am far too busy to do anything but log in and work on their Place page. Even if I had time to, my ethics would never allow me to look at their emails. And that was enough and they always gave me access.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  5. #5
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    Re: Can you have a 2nd user/admin for google local?

    Hi Linda,


    I am following up on this one, I was able to get the customers password but now have realized that she must have used a different email for her G+ Local page b/c this one only gets me into her personal Plus profile acct.


    What is the best way to handle this one? Should I report a problem and let them know I want the personal profile acct to be the same for the G+ local page and to combine it?


    Thanks.


    Chris

  6. #6
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    Re: Can you have a 2nd user/admin for google local?

    Don't think you can do that and def not via troubleshooter.

    No prob if in diff accts. Can still merge.

    (Sorry rushing late for appt then out rest of day)
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  7. #7
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    Re: Can you have a 2nd user/admin for google local?

    Can you get the UN and PW for the Google Account that created the G+Local/Places page or not?

    Did your client already create a local G+ Business page (the social one) using her G+Profile?

    Does she want to use the G+Profile as her public face for the business?

  8. #8
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    Re: Can you have a 2nd user/admin for google local?

    Quote Originally Posted by keenan View Post
    Can you get the UN and PW for the Google Account that created the G+Local/Places page or not?

    Did your client already create a local G+ Business page (the social one) using her G+Profile?

    Does she want to use the G+Profile as her public face for the business?
    Thanks Linda and Keenan...




    She does not have the current username or pw for the G+local/places account.


    She has not created a local G+ Business page using her G+profile. that is one of the things I will be doing for her.


    She does want to user her G+profile as her public face of the business.


    Linda, when I have usually created a 2nd user and then merged the accounts, it was done when there was hardly anything done on the G+local page but this client has quite a bit done. I just need to finish up videos and add some categories for her and a few other minor tweaks. Oh, and probably reupload some pics with kws in the file names.


    I mention this bc when I went to go claim it yesterday, it appeared that it was making me start over and a little fretful of that since she isn't doing all tha bad right now.


    Is there a way to switch out usernames and passwords and not lose any of the previous work.


    Thanks,


    Chris

  9. #9
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    Re: Can you have a 2nd user/admin for google local?

    So no one can access the Dashboard, correct?

    Claim it - don't add any detail, just pick 1 category and complete only the required fields.
    Submit

    The content that appears in the listing online will not change.

    You'll either get to verify by phone or mail.

    If waiting for mail, create the G+Business page from her G+profile.
    Make sure you choose the local category.

    Once you PIN verify, you can add/update the additional details. These will override what is currently displayed. Don't be surprised if photos don't appear right away. Do not upload any videos.

    You're all set.

    If you choose (and the business qualifies), you can proceed with the Upgrade/Merger of the +Local and G+Business pages.

  10. #10
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    Re: Can you have a 2nd user/admin for google local?

    Chris,

    It was claimed and when you said quite a bit was done, you mean images, description, etc?
    But you could not get password?

    So essentially you just reclaimed in new account. You are starting over. No way to switch out usernames and passwords and not lose any of the previous work.

    Plus having it claimed in 2 accounts is technically a violation and can cause a variety of problems. (Like data that changes on you, inability to reply to reviews sometimes and more.) Be sure to poke the new one on a regular basis and if it keeps having buggy problems, use troubleshooter to have them UNverify the other account that you can't find the PW to.

    You said "I just need to finish up videos"

    Videos have been disabled for a couple months now so I would not bother adding. They don't show any more.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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