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  1. #1
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    Local Reviews and Reputation Demystified with Jay Baer - Don't Miss this Webinar!



    In todayís digital world, it takes just one dissatisfied customer posting their grievances online to cause a headache for an entire corporation. You canít control what people say about you, but you can control how you react. That is the crux of Jay Baerís newest book, Hug Your Haters, which is the first customer service book for the modern, mobile era, and offers a new playbook for handling unhappy customers.

    A colossal change in customer expectations is occurring right now, as customers move from private communication with companies to public communication in social media, review sites, and discussion boards. Now, customer service is a spectator sport. Are you prepared?

    Jay Baer is a marketing and customer experience expert, global keynote speaker, the New York Times bestselling author of five books, a technology investor, and the most retweeted person in the world among digital marketers. Suffice it to say, he knows how to successfully cultivate a customer audience.

    Join Baer and Yext CMO Jeffery K. Rohrs on Tuesday, April 5th at 2pm ET, for a candid conversation about Local Reputation Management: why it matters, and how to do it well.

    Register
    for our webinar with Jay Baer to learn:

    • How, where, and why we complain, plus case studies from businesses of all types and sizes from around the world.
    • How to manage and monitor your Local Reputation.
    • How (and when) to respond to negative customer reviews.


    Hope you can join us!
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    Raj
    VP, Community Yext
    Email: Raj@Yext.com
    Tweet: @rajnijjer
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  2. #2
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    Re: Local Reviews and Reputation Demystified with Jay Baer - Don't Miss this Webinar!

    This looks great Raj, but sadly that is 4am Aussie time and I'm never at my best before 5am

    If I register will I get access to a recording, or will that link be made available here later on perhaps?
    Priya Chandra
    Consulting, training, troubleshooting - Local Search, with an Australian flavour
    Proud to be a Google Top Contributor - Google and Your Business Help Forum
    Find me here:
    @priyachandra
    +PriyaChandra
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  3. #3
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    Re: Local Reviews and Reputation Demystified with Jay Baer - Don't Miss this Webinar!

    Hi Priya,

    Totally understand and if you register, we will send the recording after the webinar as well.
    Raj
    VP, Community Yext
    Email: Raj@Yext.com
    Tweet: @rajnijjer
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  4. #4
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    Re: Local Reviews and Reputation Demystified with Jay Baer - Don't Miss this Webinar!

    Thanks Raj! This looks like a great webinar!
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".
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