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  1. #1
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    Duplicate listing, 2nd office, old address citations, Any Help?

    Hi, I've tried to write a quick summary. Any help or advice would be appreciated.

    Initially when I started off looking at the GMB page, the GMB listing had a permanently closed message, even though it showed up for the company's brand.


    I was able to get the 'permanently closed message removed, through phoning the GMB support number.


    I updated the GMB listing to a custom URL.


    The GMB listing struggled, it was almost at the end of the listings, and looked like it was suffering some sort of penalty.


    I thought these changes would make a difference.


    There are still citations in niche business directories with the old address.


    Recently


    Recently I noticed another GMB listing for the old address that I thought had been previously deleted.


    I phoned GMB support, they told me they would get this listed as 'moved', and it would appear on the listing in a couple of day.


    That was 6 weeks ago. Nothing appears to be done.


    Second Office


    The company has a 2nd office out of town, in a smaller regional town.


    This isn't the main office, and is now the one showing in a search for the main city and service.


    This appears at the back end of a search in the GMB listings.


    This listing appears in yell.com and one or two other niche business directories.


    It's all a bit of a mess, anyone got any advice?

    thanks,
    Michael.

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  3. #2
    Member Since
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    Re: Duplicate listing, 2nd office, old address citations, Any Help?

    Hi Michael,

    If you would like to provide the business details I can move this post to the help section and we can start some troubleshooting for you.

    Thanks!
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  4. #3
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    Re: Duplicate listing, 2nd office, old address citations, Any Help?

    Thank you Colan,

    Business is Reid Black
    Belfast
    bt4 1nt
    ReidBlack .com

  5. #4
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    Re: Duplicate listing, 2nd office, old address citations, Any Help?

    Is this the old address? - https://plus.google.com/105185650306468554728/about This is basically a ghost page, meaning it is not verified and not connected to Google Maps. It won't impact the ranking of your proper pages.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  6. #5
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    Re: Duplicate listing, 2nd office, old address citations, Any Help?

    Colan,

    Yes that's right, it's the old address, the page I asked GMB to remove, and they said they would mark it as 'moved address'.

    I'm guessing there is plenty of factors involved, so doing my best to clean it all up.

  7. #6
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    Re: Duplicate listing, 2nd office, old address citations, Any Help?

    What search queries are you wanting to rank for?
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  8. #7
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    Re: Duplicate listing, 2nd office, old address citations, Any Help?

    the big one is solicitors belfast

  9. #8
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    Re: Duplicate listing, 2nd office, old address citations, Any Help?

    Hi Colan, any ideas?

  10. #9
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    Re: Duplicate listing, 2nd office, old address citations, Any Help?

    Sorry for the delay Michael. I will try and look into this further tomorrow.

    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  11. #10
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    Re: Duplicate listing, 2nd office, old address citations, Any Help?

    Colan, thank you very much, it's very much appreciated.
    Just shout if you need any clarification.

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