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  1. #1
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    Google Phone Support

    So, I try to add a listing for a real estate agent today and something weird happened. When I went to add the listing, the "real estate agent" option isn't there. All that's there is "real estate college":

    Name:  real estate example local search forum.jpg
Views: 72
Size:  119.6 KB

    Decided to call Google support (yikes) but when I tried my direct link to Google phone support, it was gone (gasp).

    Does anyone else have a link that's still working?
    Tutelary Marketing, Owner
    Local Listing Ninja - Business Listing Service

  2. #2
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    Re: Google Phone Support

    Scott Rawlins - Find Local Company in Atlanta GA
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  3. #3
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    Re: Google Phone Support

    Thank you good sir. That worked for me.

    Anyone else have an idea on why I couldn't see "real estate agents"?
    Tutelary Marketing, Owner
    Local Listing Ninja - Business Listing Service

  4. #4
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    Re: Google Phone Support

    Quote Originally Posted by JoshuaMackens View Post
    Anyone else have an idea on why I couldn't see "real estate agents"?
    A holiday hiccup?

    A forth of July fiasco?

    Or just weekend wackiness.

    (Not very helpful, I know!)
    Linda Buquet .:. Forum Founder, Google Local Specialist

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  5. #5
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    Re: Google Phone Support

    I'm seeing the usual suspects when I start typing in Real Estate into the category field.

    Name:  Screen Shot 2016-07-02 at 8.38.37 AM.png
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    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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  6. #6
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    Re: Google Phone Support

    Still seeing this. Even tried it with my own account this time.

    I left the URL in there to let you guys see if I'm at the wrong place or something wonky.

    Name:  real estate example local search forum 2.jpg
Views: 35
Size:  106.7 KB
    Tutelary Marketing, Owner
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  7. #7
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    Re: Google Phone Support

    Hey Josh, what country are you in? Categories change by country, could be there's a bug in one that's not in another. For what it's worth, I checked too, I'm seeing all the real estate options.

    Your picture's too small to see the URL, but I assume you went to https://www.google.com/business/, hit 'get started' and entered in new business info from there?

  8. #8
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    Re: Google Phone Support

    Quote Originally Posted by James Watt View Post
    Hey Josh, what country are you in? Categories change by country, could be there's a bug in one that's not in another. For what it's worth, I checked too, I'm seeing all the real estate options.

    Your picture's too small to see the URL, but I assume you went to https://www.google.com/business/, hit 'get started' and entered in new business info from there?
    In the US. Yep, google.com/business/
    Tutelary Marketing, Owner
    Local Listing Ninja - Business Listing Service

  9. #9
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    Re: Google Phone Support

    I remember this happening to me once and the culprit was the language settings in the Google account. Double check that. I think in my case we had the language settings set to English(UK) or something like that. And once we edited it to English(US) it corrected the category problem.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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  10. #10
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    Re: Google Phone Support

    This was the issue.

    How crazy...
    Tutelary Marketing, Owner
    Local Listing Ninja - Business Listing Service

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