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  1. #1
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    Responding To Reviews on Merchant Circle

    Merchant Circle has an option to post review responses when you are logged into the account. I posted responses to some reviews, but they aren't showing live.

    Has anyone dabbled with this before?
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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  3. #2
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    Re: Responding To Reviews on Merchant Circle

    I, unfortunately, haven't. But I know it is possible to REMOVE reviews from Merchant Circle. So if the review was negative it might be less of a hassle to just remove it

    Nyagoslav
    Director of Local Search at Whitespark

  4. #3
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    Re: Responding To Reviews on Merchant Circle

    Thanks Nyagoslov. They are positive reviews. So, I've just been playing around with it trying to get them to show.

    It's fascinating just how different review guidelines are on different sites. Deleting negative reviews, I took a double-take when I saw the option to remove reviews. Do you know of other sites that actually allow that?
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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    Re: Responding To Reviews on Merchant Circle

    @Colan

    As far as I know, MerchantCircle is the only one - although there are theories about Yelp.

    This great post by Sugar Rae Hoffman is exactly 6 years old, but it still seems to describe MC's approach to reviews perfectly:

    MerchantCircle Can Kiss My Consumer Ass

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