Thanks Thanks:  0
Likes Likes:  0
Results 1 to 5 of 5
  1. #1
    Member Since
    Apr 2013
    Location
    Austin, TX
    Posts
    62
    Thanks (Received)
    0
    Likes (Received)
    0

    Yelp Flags Paid Reviews Via RevLeap.com

    Looks like RevLeap.com's "review gift card raffle" makes up quite a few of the latest round of Yelp's 'paid review' shaming popovers. For example https://www.yelp.com/biz/ez-park-fly-san-jose-2 and https://www.yelp.com/biz/vacation-re...nt-ponte-vedra

    See their latest blog post https://www.yelpblog.com/2016/11/sol...es-can-instead

    From feedback I've received from both Yelp CMs and some busted businesses, Yelp will flag a business without warning. It is not necessary to specifically state that you reward good reviews - compensating anyone for any reviews is enough to get flagged. Providing compensation of any kind for changing a review will trigger a flag as well.

    How to people get busted? It is often competitors receiving the offer and forwarding it to Yelp via the support page. Active Yelpers who receive compensation offers usually forward review solicitation messages to Yelp Community Managers. Its active Yelpers who flag a lot of the mass email offers like those from RevLeap.com.


    Anyone else experience this?
    Local SEO|SEM|Social| Nehmedia ~ Personal Blog

  2. #2
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    17,025
    Thanks (Received)
    36
    Likes (Received)
    41

    Re: Yelp Flags Paid Reviews Via RevLeap.com

    Good catch Phil! Thanks for sharing that story!
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  3. #3
    Member Since
    Sep 2012
    Location
    Nashville, TN
    Posts
    1,110
    Thanks (Received)
    1
    Likes (Received)
    2

    Re: Yelp Flags Paid Reviews Via RevLeap.com

    Did they take these down? Not there anymore.

    Is one of the profiles advertising with Yelp? I wonder if they paid them via advertising to get that removed?
    Tutelary Marketing, Owner
    Local Listing Ninja - Business Listing Service

  4. #4
    Member Since
    Apr 2013
    Location
    Austin, TX
    Posts
    62
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Yelp Flags Paid Reviews Via RevLeap.com

    Yelp seems to keep these notices up around 90 days - businesses get a slap-on-the-wrist letter as well. They also seem to apply a manual filter to the suspicious reviews; reviewers that may have participated in compensated reviews apparently get nasty notes as well.

    None of the companies that had their warnings removed are Yelp advertisers. I have been informed by insiders at Yelp that while the violation notice is in place, the companies cannot advertise and no one can solicit them for an advertising contract.
    Local SEO|SEM|Social| Nehmedia ~ Personal Blog

  5. #5
    Member Since
    Sep 2012
    Location
    Nashville, TN
    Posts
    1,110
    Thanks (Received)
    1
    Likes (Received)
    2

    Re: Yelp Flags Paid Reviews Via RevLeap.com

    Quote Originally Posted by pbarnhart View Post
    Yelp seems to keep these notices up around 90 days - businesses get a slap-on-the-wrist letter as well. They also seem to apply a manual filter to the suspicious reviews; reviewers that may have participated in compensated reviews apparently get nasty notes as well.

    None of the companies that had their warnings removed are Yelp advertisers. I have been informed by insiders at Yelp that while the violation notice is in place, the companies cannot advertise and no one can solicit them for an advertising contract.
    Ouch. Very interesting.
    Tutelary Marketing, Owner
    Local Listing Ninja - Business Listing Service

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •