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  1. #1
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    Lightbulb Reputation Management Features on Synup

    So as promised we will continue describing Synup features in detail.
    Today we're discussing Reputation Management i.e


    • Managing Reviews
    • Responding To Reviews
    • Review Notifications
    • Add Reviews To Your Website


    Reputation Management is often a stand-alone service offered by others. Synup offers it as a part of the package for all our users

    1. Managing Reviews

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    Reviews and Ratings are the most important social proof factor for local businesses. Hence, it only makes sense to track them, respond to them and utilize them for promoting your business further.

    • Track reviews across our entire network one this dashboard.
    • Reviews can be tracked for multiple business locations.
    • Reviews can be sorted:
      • by Positive & Negative Interactions
      • by Recent Interactions
      • by Individual Websites

    • All reviews can be exported as a csv.


    2. Review Response


    • Respond to reviews directly from the Synup Dashboard for Facebook, Yelp & Google Reviews.
    • Respond to all other review websites by clicking the respond button, you will be sent to the correct review response page.


    Note: The accounts with Yelp, Google & Facebook have to be connected with Synup before you can respond directly.

    3. Review Notifications

    Receive review Notifications either daily, weekly or monthly Name:  Screen Shot 2016-12-13 at 8.41.54 PM.png
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    Also get notified to respond to important reviews.
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    4. Review Widget


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    Including favourable review on your business website or blog is a great way to increase conversion.
    Synup makes adding your reviews simple-
    • Go to the Widgets Option and select the right options for your review widget-
      • Size of widget
      • Mininum rating
      • No of reviews

    • You will get a one line iframe script which you can add on website.
    • You get your filtered set of reviews according to your widget settings.
    • The widget auto-updates the latest reviews, no need to make any changes.

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    Feel Free to ask any questions.

    Thanks
    Growth @ Synup.com
    Follow me on Twitter
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  2. #2
    Member Since
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    Re: Reputation Management Features on Synup

    Thanks rahul91 for continuing to break down Synup's features.

    Your solution does so many things that I think it's super helpful to explain each in detail, with screenshots like this!
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".
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  3. #3
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    Re: Reputation Management Features on Synup

    Thanks for the support Linda.
    Growth @ Synup.com
    Follow me on Twitter
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