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  1. #1
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    Doesn't Accept Cash Only

    So.... now all my store listings on GMB are being tagged as "doesn't accept cash only."

    What kind of intern brainstorm did that language come out of?

    I don't not understand what that doesn't not mean for payment methods we don't not accept or do not not do accept.

    Does anyone else think this is a bit confusing? And why are they auto tagging this?

  2. #2
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    Re: Doesn't Accept Cash Only

    Hi Caleb, hang on and I'll find a thread that I think explains.
    Linda Buquet .:. Forum Founder, Google Local Specialist

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  3. #3
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    Re: Doesn't Accept Cash Only

    Opps.. hope I didn't miss a thread. I know I talked about the In-Store Pickup tag and had mentioned the cash-only thing when these attributes were first released, but it wasn't auto tagged then and the verbiage is odd when it's checked.

  4. #4
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    Re: Doesn't Accept Cash Only

    If you are seeing several other incorrect attributes, then I think you are just catching this update for the 1st time.

    Here you go: GMB Problem: Thousands of Unforeseen/Unexpected "Resolve Updates"

    That's a long confusing thread as we tried to figure it out.
    Carefully read post #39 on and it will explain.

    IF the above is true you need to accept all 1st. (The 1st time you see all the new/incorrect attributes. Then you can edit as you need to.

    IF you've already been through the above then I guess you maybe just need to correct that one field if it will let you.

    This help doc explains how to edit attributes, but if your issue is the one I mention above, (1st time attribute update) it does not adequately cover that part.

    https://support.google.com/business/...250#attributes

    Let me know if any of this seems to fit.
    Linda Buquet .:. Forum Founder, Google Local Specialist

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  5. #5
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    Re: Doesn't Accept Cash Only

    I can see on one of my listings that Google has added a few differences in the payment types.
    On the updates to attributes it shows:
    Not cash only
    Accepts credit cards
    Accepts debit cards

    And when you click on those, the display is slightly different.




    So yes, Linda, it looks like Google has done another round of updates, depending on the business type.

    I'm wondering if the funky wording (which appears now to be corrected) was based on a machine-learning amalgamation of how people are searching for these kinds of attributes.

  6. #6
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    Re: Doesn't Accept Cash Only

    I think Caleb's main complaint was the actual wording, which is indeed confusing. The picture above shows the actual settings when you click to edit, and that's a little more clear.

    But if you look at the summary Info page, it says "Doesn't accept cash only" which was either written by an artificial, un-intelligent machine or someone that had trouble with high school English
    Attached Images Attached Images  

  7. #7
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    Re: Doesn't Accept Cash Only

    Hi Tony -
    Sure - agree the wording is completely borked. Thought the wording might be fixed now though, as one of the accounts I looked at shows much better wording.
    Do you still see the bad phrasing on one of your accounts? Is that what you're saying?

  8. #8
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    Re: Doesn't Accept Cash Only

    I'm still seeing the same "does not accept cash" wording across all locations.

    GMB recently started auto-tagging "no wheelchair accessible elevator." ...but we are a one floor operation at all locations.

    It just chaps my chicken that we need that type of verbiage attached to our listing. It's not "no elevator" verbiage, it's specifically "no wheelchair accessible" verbiage.

  9. #9
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    Re: Doesn't Accept Cash Only

    Caleb, did you try what I suggested above? Accept all, so you can then edit out the ones that don't apply?

    OR maybe if you previously did the accept all on the 1st update, then these you can just do straight edits on?

    Can you let me know the case and what problems if any you have with deleting them, so I can let Google know?
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  10. #10
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    Re: Doesn't Accept Cash Only

    Hi Linda,

    The first time around I did the accept all and edited out. This time I tried to refuse all edits, but it keeps coming back for more. I'm more worried about the verbiage than anything else.

    Thanks

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