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  1. #1
    Member Since
    Mar 2013
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    Can't Request Ownership of Claimed SAB Listing?

    I haven't had to request ownership of a service area business (SAB) recently, so not sure if this is normal or a glitch.

    So when I go into my GMB account and click the add new location button, I start typing the name of the business and a drop-down of possible listings are presented. This is normal.

    If I click a business with an address (Ex ""A" in image), the data pre-populates and when I click to process I get the "This listing is owned by someone else, do you want to request access..." and I can go from there to go through the request process.

    However, If I click a listing with no address (a SAB), the fields do not populate and i can't proceed to the request access phase (Ex "B" in image). And if I manually fill in all the data, it will create a new listing (a duplicate) which is not good.

    I was able to contact phone support for this and they are manually processing the "7-day" request, but just wondering if this is normal or a glitch?

    Name:  SAB Claim Issue.png
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    Wordpress Specialist: Building, Repairing, Updating, Maintenance, Hack Repair/Cleanup and Security.
    Owner of Say So Marketing in Las Vegas, NV.

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  3. #2
    Member Since
    Jul 2012
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    Toronto, ON
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    Re: Can't Request Ownership of Claimed SAB Listing?

    It was a bug but I thought Google fixed it. I will ask.

    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO, a 270+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

  4. #3
    Member Since
    Jul 2012
    Location
    Toronto, ON
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    Re: Can't Request Ownership of Claimed SAB Listing?

    It was brought up already by another TC this week and this is what Google came back with on this thread: https://www.en.advertisercommunity.c...p/904851#M4552

    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO, a 270+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

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