Thanks Thanks:  0
Likes Likes:  0
Results 1 to 10 of 10
  1. #1
    Member Since
    Mar 2017
    Location
    Strongsvill, oh
    Posts
    14
    Thanks (Received)
    0
    Likes (Received)
    0

    20-year-old Business disappeared from "More Places"

    One of the clients I work with, a dentist in Beachwood, OH, has vanished from some Google search results, and I'm not sure why.

    If I search for "dentist beachwood oh," and click on the More Places link under the top three listings, his practice doesn't appear at all.

    He's been practicing at that location for 20 years, and I have a screenshot from July 2015 where he was appearing 5th in the 7 suggested map results. Now he's gone.

    I was hoping someone on this forum might have some ideas of what might've happened, how it can be fixed, and what could be done to prevent this from happening to the other businesses I work with.

    Here are the Google Maps and Google+ links to the practice in question:
    https://goo.gl/maps/66hvxjaJn9B2
    https://plus.google.com/+JeromeLFaistDDSBeachwood

    Thanks for your help!

  2. #2
    Member Since
    Mar 2017
    Location
    Strongsvill, oh
    Posts
    14
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: 20-year-old Business disappeared from "More Places"

    I've tried looking into this a bit more, particularly these two articles:
    Everything you need to know about Google's 'Possum' algorithm update

    https://www.revlocal.com/blog/google...orithm-update/

    So, is what I'm seeing Possum in action?

    The 3-pack results feature two dentists in the same building as my client, and I've found that his listing will show up in maps, provided I click on the "+" first to zoom in first.

    I'm not sure what I can do about this, however.

  3. #3
    Member Since
    Jul 2012
    Location
    Toronto, ON
    Posts
    1,672
    Thanks (Received)
    12
    Likes (Received)
    18

    Re: 20-year-old Business disappeared from "More Places"

    Yep, sounds like the filter. Your best bet is to identify who is causing him to get filtered (the other 2 dentists) and then do an in-depth analysis to find out how they are winning/doing better than your client. You essentially have to beat them to get unfiltered.


  4. #4
    Member Since
    Mar 2017
    Location
    Strongsvill, oh
    Posts
    14
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: 20-year-old Business disappeared from "More Places"

    Thanks, Joy. After I came across your article, and tried zooming in Maps, I had a feeling that was exactly what was happening.


    From my screenshots from last year, it looks like that building is filled with dentists who have all disappeared from Google search results. I imagine this will hurt their business, as people won't be able to find them very easily any more.


    As for my client, do you have an suggestions of what to look for with his competitors?


    I think he already looks pretty good most places. I don't have to deal with any issues with his practice using a different name, and getting online reviews for him hasn't been a problem, since his patients love him.


    I'll try searching for all of the citations for the other two dentists, and make sure my client is listed in all the same places. I'm not really sure what else I can do past that, though.

  5. #5
    Member Since
    Jul 2012
    Location
    Toronto, ON
    Posts
    1,672
    Thanks (Received)
    12
    Likes (Received)
    18

    Re: 20-year-old Business disappeared from "More Places"

    It's really hard to say without looking. It would be like trying to diagnose a patient without seeing any symptoms

  6. #6
    Member Since
    Mar 2017
    Location
    Strongsvill, oh
    Posts
    14
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: 20-year-old Business disappeared from "More Places"

    Well, I did have his Google listing linked in the first post:
    https://goo.gl/maps/66hvxjaJn9B2


    These are the two from the same building that are actually showing in the #1 and #3 positions:


    https://goo.gl/maps/n2uaZo9fqHp


    https://goo.gl/maps/pNp1eivTWiw

  7. #7
    Member Since
    Jul 2012
    Location
    Toronto, ON
    Posts
    1,672
    Thanks (Received)
    12
    Likes (Received)
    18

    Re: 20-year-old Business disappeared from "More Places"

    Whoops, sorry I totally missed that in the first post. I'll try and look it over and let you know what I can see.

  8. #8
    Member Since
    Jul 2012
    Location
    Toronto, ON
    Posts
    1,672
    Thanks (Received)
    12
    Likes (Received)
    18

    Re: 20-year-old Business disappeared from "More Places"

    Okay first major observation is you need to improve their organic rank. The first guy in the pack is 1st organic. The third guy in the pack is 5th organic. Your client is 12th organic.

  9. #9
    Member Since
    Jul 2012
    Location
    Toronto, ON
    Posts
    1,672
    Thanks (Received)
    12
    Likes (Received)
    18

    Re: 20-year-old Business disappeared from "More Places"


  10. #10
    Member Since
    Mar 2017
    Location
    Strongsvill, oh
    Posts
    14
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: 20-year-old Business disappeared from "More Places"

    Thanks, again! I'll look into getting those duplicates cleared up, and see what can be done to improve his organic ranking.

Similar Threads

  1. Replies: 9
    Last Post: 05-12-2015, 11:56 AM
  2. Replies: 3
    Last Post: 06-27-2014, 04:03 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •