GradeUs banner  below header new
Thanks Thanks:  0
Likes Likes:  0
Results 1 to 8 of 8
  1. #1
    Member Since
    Jun 2017
    Location
    Edinburgh
    Posts
    25
    Thanks (Received)
    0
    Likes (Received)
    2

    SAB with City Postcodes as Area Covered but showing Country Instead

    I have a personal trainer client who hides her home address and uses GMB as a SAB. We had used a radius around the city but noticed on the knowledge panel that Google is saying "personal trainer in Scotland". We would like it to say "personal trainer in Edinburgh" as we feel that this is diluting her ability to rank in the city. We then changed to postcodes but nothing has changed? Still says "personal trainer in Scotland"
    Does it take time for Google to acknowledge we changed it to postcodes and we sit tight? Or is there fundamentally something that we are not doing right with the SAB location. What is the best practise?

    Thanks for any help.

  2. GradeUs in thread
  3. #2
    Member Since
    Oct 2013
    Location
    Portland, OR
    Posts
    771
    Thanks (Received)
    2
    Likes (Received)
    5

    Re: SAB with City Postcodes as Area Covered but showing Country Instead

    It sounds to me like that 'personal trainer in Scotland' line is a Google editorial summary, but without seeing it I'm not 100% sure. If it is, and it looks like that with the little -Google there next to it, I wouldn't worry about it. They're dynamically generated, and I've never heard of the exact text there having any influence on rankings. Don't go messing with the address to try and influence it, that can cause other problems. What do you mean 'changed to postcodes?' I only work with clients in the US so I'm not familiar with the Scottish post system, but you should really make sure you have the correct address there and leave it be.

    Editorial summaries are generated (as far as I know) from the text content of customer reviews, the information on your website, in the citations, and other sources. If you have an incorrect summary, calling in or filling out this form are where to start, but it'd be a waste of everyone's time to pursue such a small change. You've got far more important things to do for your client.

  4. #3
    Member Since
    Jul 2013
    Location
    Melbourne Australia
    Posts
    428
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: SAB with City Postcodes as Area Covered but showing Country Instead

    Hi Caroline

    Just to be clear, do you mean this - in the knowledge panel?


    or do you mean this - in the dashboard?


    If the top one - that I believe is algorithmically created. I have seen that do funny things when using postcodes to define a service area.

    Have you tried entering in the city name for the area, not postcodes? You may have to apply the change twice to get it to stick, too.

  5. #4
    Member Since
    Jun 2012
    Location
    Ottawa, Canada
    Posts
    3,324
    Thanks (Received)
    132
    Likes (Received)
    102

    Re: SAB with City Postcodes as Area Covered but showing Country Instead

    Quote Originally Posted by Margaret Ornsby View Post
    Have you tried entering in the city name for the area, not postcodes? You may have to apply the change twice to get it to stick, too.
    I second this. I just had this issue myself with a new client website.

    I went back in and added just the city, and three small surrounding towns or "suburbs" that they also serve, and then deleted the postal code. Google now correctly identifies their service area on the map.

  6. #5
    Member Since
    Jun 2017
    Location
    Edinburgh
    Posts
    25
    Thanks (Received)
    0
    Likes (Received)
    2

    Re: SAB with City Postcodes as Area Covered but showing Country Instead

    Hi Margaret,

    That is exactly what I mean. OK i will go in and delete the postcodes again. Will the change take weeks or does Google change these quickly?

    Thanks for the help

  7. #6
    Member Since
    Jun 2012
    Location
    Ottawa, Canada
    Posts
    3,324
    Thanks (Received)
    132
    Likes (Received)
    102

    Re: SAB with City Postcodes as Area Covered but showing Country Instead

    It took only a week or less in my case.

  8. #7
    Member Since
    Jun 2017
    Location
    Edinburgh
    Posts
    25
    Thanks (Received)
    0
    Likes (Received)
    2

    Re: SAB with City Postcodes as Area Covered but showing Country Instead

    OK. I'll let you know what happens.

  9. #8
    Member Since
    Jun 2017
    Location
    Edinburgh
    Posts
    25
    Thanks (Received)
    0
    Likes (Received)
    2

    Re: SAB with City Postcodes as Area Covered but showing Country Instead

    Well, Google changed it within a week but not to "in Edinburgh" but to a suburb of Edinburgh. All quite strange but better then just "in Scotland".

Similar Threads

  1. Service area business showing on Maps
    By Christopher in forum Google Local
    Replies: 2
    Last Post: 10-09-2016, 08:15 AM
  2. City Life vs. Country Life: Local SEO Challenges Based On Location
    By Garrett Sussman in forum Grade.us Review Management Solutions
    Replies: 6
    Last Post: 08-18-2016, 06:51 AM
  3. Replies: 0
    Last Post: 03-05-2015, 09:44 PM
  4. Service Area Business Not Showing on Google Maps
    By FriarTuck00 in forum Google Local
    Replies: 3
    Last Post: 02-13-2015, 02:03 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
GradeUs above footer new