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  1. #1
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    Is using a cell phone as business # ok?

    Anyone ever had issue with using a cell # as the main business number?

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    Re: Is using a cell phone as business # ok?

    Good question. I'd also like to know the answer to this.

    Increasingly, people are going to a cell phone only setup so I would assume (and hope) not.

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    Re: Is using a cell phone as business # ok?

    If the cell phone# has a local area code and you are using that # across the web on all of the citations, I don't see why it would cause any problems.

    ---------- Post Merged at 03:26 PM ---------- Previous Post was at 03:23 PM ----------

    Keep in mind this quality guideline for Google Places:

    "Provide a phone number that connects to your individual business location as directly as possible.."
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

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    Re: Is using a cell phone as business # ok?

    Agree with Colan, however if it's an existing business that's been in the yellow pages THAT local # is the best to use. If one yellow page listing picks it up it can propagate out to a ton of other sites.

    So if it's a new listing with no local # anywhere OR the cell has been consistently used everywhere then it's OK I would think.

    The problem comes in when a business has had local on their G+L page and then without realizing the consequences of changing one of the most important pieces of NAP data and just casually decides "oh I think I'd rather have people call my cell now."

    Changing name, address or phone on G+ is a big deal and can cause lost reviews, ranking probs, data problems and more - so needs to be carefully thought out.

    A good way to check for existing phone citations, if weighing for a client which way to go,
    is to search Google "Business Name" "(555) 222-3333"
    with both parts of NAP in quotes, but omitting the address.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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    Re: Is using a cell phone as business # ok?

    Just wanted to add that we use a cell phone number for a local listing that is doing well.

  8. #7
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    Re: Is using a cell phone as business # ok?

    I use a cell phone and have had no issues.

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    Re: Is using a cell phone as business # ok?

    Very interesting topic of conversation, as quite a few of my clients prefer to be contacted on their cell ("mobile phone" as we call it in the UK ). As a general rule, I've always tried to use the local number. However, as others have said, it can work if you match citations etc.
    Nicholas Pratt | Director | Add me on Google+
    SEO Spark



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    Re: Is using a cell phone as business # ok?

    Quote Originally Posted by Linda Buquet View Post
    The problem comes in when a business has had local on their G+L page and then without realizing the consequences of changing one of the most important pieces of NAP data and just casually decides "oh I think I'd rather have people call my cell now."

    Changing name, address or phone on G+ is a big deal and can cause lost reviews, ranking probs, data problems and more - so needs to be carefully thought out.
    Well said, Linda! This is a great point, and I'm sure this "oh I think I'd rather have people call my cell now" happens all the time. At first it seems like such a harmless move by a SMB, but it has major ramifications.
    Last edited by Linda Buquet; 03-16-2013 at 06:17 PM. Reason: LOL! Colan says "Well said, Linda". Then Linda finds and edits 4 typos in her quote! :-(
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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    Re: Is using a cell phone as business # ok?

    Yeah, that will always be dangerous: messing with the information that Google associates with your business. It's the ultimate thing NOT to do.

    In terms of using the cell phone number from a fresh listing, it looks like its fine, even if I go for local number where possible.
    Nicholas Pratt | Director | Add me on Google+
    SEO Spark



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