Whitespark below header forums

User Tag List

Thanks Thanks:  0
Likes Likes:  0
Results 1 to 4 of 4
  1. #1
    Member Since
    Sep 2016
    Location
    Florida
    Posts
    25
    Thanks (Received)
    1
    Likes (Received)
    1
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    How to manage new "Questions and Answers?"

    Yesterday Google announced a new "Questions and Answers" feature for Google My Business:

    https://smallbusiness.googleblog.com...on-google.html

    I posted a question from a different account than the one that "owns" my local listing to test it out. That worked fine. But when I'm logged into the GMB account manager as the owner, I don't see anything about Questions and Answers there.

    Anyone know if there's a way to manage Questions and Answers from the "back end?"

  2. GradeUs in threads
  3. #2
    Member Since
    Jul 2012
    Location
    Toronto, ON
    Posts
    1,799
    Thanks (Received)
    130
    Likes (Received)
    139
    Mentioned
    4 Post(s)
    Tagged
    0 Thread(s)

    Re: How to manage new "Questions and Answers?"

    The only way you get notifications is through the Google Maps app and you have to be signed into the same Google account that you use to manage the listing in GMB.
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO, a 270+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

  4. #3
    Member Since
    Sep 2016
    Location
    Florida
    Posts
    25
    Thanks (Received)
    1
    Likes (Received)
    1
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Re: How to manage new "Questions and Answers?"

    Thanks Joy. So right now there's no way to add FAQs or respond to questions posted by customers from the back end, right? You've got to do it through the app or mobile device like a customer would?

  5. #4
    Member Since
    Jul 2012
    Location
    Toronto, ON
    Posts
    1,799
    Thanks (Received)
    130
    Likes (Received)
    139
    Mentioned
    4 Post(s)
    Tagged
    0 Thread(s)

    Re: How to manage new "Questions and Answers?"

    Correct

    Sent from my XT1563 using Tapatalk
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO, a 270+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

Similar Threads

  1. Replies: 3
    Last Post: 04-05-2017, 12:57 PM
  2. Replies: 3
    Last Post: 06-27-2014, 04:03 PM
  3. Replies: 14
    Last Post: 01-01-2014, 02:56 PM
  4. Questions regarding "Proximity of Address to Centroid" Factor
    By Nick.SEOSpark in forum Local Search
    Replies: 12
    Last Post: 03-01-2013, 01:53 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
GradeUs above footer forums