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  1. #1
    Member Since
    Jun 2017
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    Edinburgh
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    Knowledge panel not showing for locations

    My client has three locations with an address in each. We've set her up with GMB pages for each location with the URL pointing to the location page in each one. When we do the search on their name and location e.g. "company name Glasgow" there is no business page showing.

    Only the GMB page shows when we do their company name without a location and it happens to be the first location they had in Edinburgh.

    Why are no other GMB showing? They are all verified. Two of the three location pages are not ranking at all either although indexed. At a loss but think it is related to the GMB issue?

    Be grateful for any help.

  2. #2
    Member Since
    Oct 2013
    Location
    Portland, OR
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    Re: Knowledge panel not showing for locations

    Hi Caroline,

    It's hard to say much without seeing the actual profiles. I'd be happy to take a look if you're comfortable posting name/address/phone numbers. When did you add the two new locations?

  3. #3
    Member Since
    Jun 2017
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    Edinburgh
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    Re: Knowledge panel not showing for locations

    Hi James,

    We added these new location pages about 3 months ago.

    Home Report Company


    You'll see the location pages we've built.
    GLASGOW OFFICE

    272 Bath Street
    Glasgow
    G2 4JR
    PHONE: 0141 433 8011

    ABERDEEN OFFICE

    111 Gallowgate
    Aberdeen
    AB25 1BU
    PHONE: 01224 660695

    Many thanks for any help.

  4. #4
    Member Since
    Jun 2017
    Location
    Edinburgh
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    Re: Knowledge panel not showing for locations

    Hi, anyone got any suggestions?

  5. #5
    Member Since
    Mar 2017
    Location
    Derbyshire, England
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    Re: Knowledge panel not showing for locations

    I think I know what you mean. I believe that only homepage URLs can be inserted (or at least or meant to be) in a GMB listing. It sounds like you're saying you have created 3 GMB listings each of which link to a location landing page on the website.

    Someone please correct me if I'm wrong on this. What is the right way to approach different locations for the same business?
    Darren | SmallBizGeek

  6. #6
    Member Since
    Jun 2017
    Location
    Edinburgh
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    Re: Knowledge panel not showing for locations

    Hi,

    No we can insert the location page URLS into the Google My Business page and we have done so. My question is why do these location pages not rank or show the GMB page.

  7. #7
    Member Since
    May 2016
    Location
    Varna, Bulgaria
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    Re: Knowledge panel not showing for locations

    are those verified by PIN?
    Is the address hidden?

  8. #8
    Member Since
    Jun 2017
    Location
    Edinburgh
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    Re: Knowledge panel not showing for locations

    Yes all verified by pin. The Edinburgh one is not hidden as is staffed. The other two (Aberdeen and Glasgow) are set as SAB.

    The Aberdeen URL is ranking but the Glasgow one is not. Is it due to competition maybe? The Glasgow URL doesn't even figure in the top 50 whereas the Aberdeen URL is number 5. Same setup for both. Since I wrote this question, the Aberdeen GMB has appeared too. But Glasgow not. Very confusing!

  9. #9
    Member Since
    May 2016
    Location
    Varna, Bulgaria
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    Re: Knowledge panel not showing for locations

    I do see them all.
    Name:  Screenshot 2017-10-11 16.44.10.jpg
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Views: 34
Size:  138.7 KBName:  Screenshot 2017-10-11 16.45.00.jpg
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    I believe the Glasgow is not ranking yet due to competition

  10. #10
    Member Since
    Jun 2017
    Location
    Edinburgh
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    Re: Knowledge panel not showing for locations

    OK thank you for your efforts.

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