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  1. #1
    Member Since
    Dec 2016
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    Site not ranked in local results unless you zoom in

    I hope you guys can help.

    Our customer is a very well-established real estate agent in a part of London. Very well respected business - 4.9/5 rating over 79 Google reviews. They are independent and up against some major national competitors. Their office is right in the town centre.

    If you search for "estate agents [town]" they don't appear in the 3-pack and nowhere in the expanded results. But they do appear in the organic results at #1.

    But if you go to the local finder and zoom in just one level, they are at position #1.

    We're getting a lot of flack for this! Clearly people aren't going to necessarily zoom in so our client thinks they don't appear in the 3-pack at all, when they should be in there.

    Any thoughts?

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  3. #2
    Member Since
    Jun 2012
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    Re: Site not ranked in local results unless you zoom in

    Hi drongo,

    What you are describing sounds like a Google filter. It filters similar businesses in one location or close locations and only shows one of the listings, when there might be 5 or 10.

    Have you searched for other agents at that address (with same agency) to see if their listings are named properly? Are there other unrelated agents in that building too?
    Linda Buquet .:. Forum Founder, Google Local Specialist

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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