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  1. #1
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    Knowledge Panel Removed - Possible change in algo?

    Hello all,

    My agency lost its knowledge graph for exact match branded search terms.

    What actually happened is that we now show up only for "[agency] + city" or "[agency] + country". Therefore, we lost our knowledge panel for branded search terms (which we had for more than 6 years).

    I think this has to be algorithmic change. GMB listing and overall site health are ok. In addition, the site is ranking on Google Maps for related search terms.

    Anyone having the same experience? Any ideas how to gain back the knowledge graph?

    Much appreciated.

    Thank you.

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  3. #2
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    Re: Knowledge Panel Removed - Possible change in algo?

    I am seeing the same thing for my agency as well as a lot of other SEO and web design agencies.

  4. #3
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    Re: Knowledge Panel Removed - Possible change in algo?

    I noticed it too, thought it was weird, especially when logged into Chrome where Google clearly “knows” what I am expecting to see so to speak. Can force the knowledge graph to appear by leaving off a word of the brand name or by misspelling it.
    Shirley A. Burns
    Jacksonville, FL

  5. #4
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    Re: Knowledge Panel Removed - Possible change in algo?

    Quote Originally Posted by saburnsjax View Post
    ...Can force the knowledge graph to appear by leaving off a word of the brand name or by misspelling it.
    Not so for mine.

    A Servant's Heart Web Design and Marketing - full name - does not show KG
    A Servant's Heart Marketing - partial name - does not show KG
    A Servant's Heart Web Design and Marketing Oceanside - DOES show KG

  6. #5
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    Re: Knowledge Panel Removed - Possible change in algo?

    Quote Originally Posted by Tim Colling View Post
    Not so for mine.

    A Servant's Heart Web Design and Marketing - full name - does not show KG
    A Servant's Heart Marketing - partial name - does not show KG
    A Servant's Heart Web Design and Marketing Oceanside - DOES show KG
    Yes! That's exactly what's happening with all agencies in my city.

    Could it be an update/bug?

    Let's see what others have noticed too.

  7. #6
    Member Since
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    Re: Knowledge Panel Removed - Possible change in algo?

    I'm seeing it pop up for [name + city], but not [name]
    My rarely updated website (I should fix that) - https://www.ericrohrback.com
    Follow me on Twitter
    Want to talk? Book time with me here

  8. #7
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    Re: Knowledge Panel Removed - Possible change in algo?

    I tried it for a few agencies and get mixed results.

    Imprezzio Marketing - did see it
    Whitespark - did not see it
    Powered by Search - did not see it
    SEO by the Sea - did not see it
    Techwyse - did see it
    Search Kings - did see it

    My assumption is that it might have to do with user intent and how much of an authority these brands have "locally" vs "nationally"

    I started my agency in April of this year and I've never had a KP for just "sterling sky inc" or "sterling sky" but have always had one when you add the city. That's what I would expect.
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO [, a 260+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

  9. #8
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    Re: Knowledge Panel Removed - Possible change in algo?

    I do get mixed results too.

    There are many brand names which still get a KP and many others which get it only if I append the city name.

    I'm not sure if the authority is the reason. Popular businesses have lost their KP.

  10. #9
    Member Since
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    Winston-Salem, NC
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    Re: Knowledge Panel Removed - Possible change in algo?

    I did a quick search of a few in our area. We still have our KP for a brand search. Results were about 50/50 for other agencies in our area here.

  11. #10
    Member Since
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    Re: Knowledge Panel Removed - Possible change in algo?

    This might be related since Google did confirm here that they made a change to their knowledge panels: https://www.blog.google/products/sea...covery-google/
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO [, a 260+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

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