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  1. #1
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    Local Map Pack - Losing Leads Because of Opening Hours

    My client is working 4 days a week but her secretary can receive appointment requests every day except sunday.

    She outsources secretary so technically her local business is closed but it's still possible to receive call.

    Since receiving calls is very important to her business, does it make sense to add the secretary opening hours instead of her working hours ?

    Thanks you by advance for your help

  2. #2
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    Re: Local Map Pack - Losing Leads Because of Opening Hours

    Hi Jarem,

    What type of business is it? If it's not a service area business the hours need to reflect when somebody is physically present at the place of business.

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    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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  3. #3
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    Re: Local Map Pack - Losing Leads Because of Opening Hours

    It's a dentist. She works only 4 days a week, I'm afraid she could loose potential patients while her secretary can receive all the calls every day excep sunday

  4. #4
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    Re: Local Map Pack - Losing Leads Because of Opening Hours

    Hi Jerem, in that case yes the listing's hours can only reflect the days/times that the office is physically open to the public.

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    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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