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  1. #1
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    Local Business Knowledge graph

    Howdy all, thought I'd come here to ask this. I hope I have placed this in the right sub.

    For years my business showed the business information on the right hand side of google search, which was good for obvious reasons, reviews etc. But I changed website design a while back and since then it has disappeared and I have not been able to get it back.
    I was hoping someone had some experience with this issue?

    thanks
    Stephen

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  3. #2
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    Re: Local Business Knowledge graph

    Hi Stephen, sorry to hear!

    If you search for your biz name + city state does it come up?

    Did the page names change or domain or just the design?

    Did you by chance also change to https but your GMB still lists the http version of the page?

    If you can share your URL it's easier for us to look instead of guessing and we might notice something else that's out of sync.

    You can break up your URL if you don't want this page to rank/show up in Google. mydomain . com
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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  5. #3
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    Re: Local Business Knowledge graph

    Hi Linda,

    Thanks for the reply. It does come up when local +modifiers are added plus several others, i.e. melbourne or reviews

    We have been https for a few years now, so that or other changes to map listing weren't made.

    We did add a bunch of city based pages for different ad campaigns. There is no address attached to them though and I haven't seen this issue before to be honest. But this is the only thing I can think of that MAy be the issue. We are not a new business though.

    URL is Hosting, Websites and SEO - Media Fortress


    Stephen

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    Re: Local Business Knowledge graph

    Hey Stephen,

    This happened across the board for almost all listings. I think it started around the beginning of this year.

    It's nothing to do with your business specifically.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

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  8. #5
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    Re: Local Business Knowledge graph

    Yep Colan is right, I forgot we discussed that here. If I remember correctly it was mainly marketing/web design sites that got hit. Or at least those are the ones that came here to report it, initially.

    But still wanted to double check listing, which I did last night and it's fine as far as I can see.
    So ditto, ditto Colan.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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  10. #6
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    Re: Local Business Knowledge graph

    Ok thanks, this is bizarre. I have not seen this issue on competitor listings.

  11. #7
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    Re: Local Business Knowledge graph

    Hello there,

    Did you make any change on the categories of your GMB listing?

    This sounds like the thread I started back in December. Many people jumped in to report the same finding: that they have lost their knowledge graph panel for search terms not containing a location modifier.

    Finally, we found a solution which worked for many of us, we removed additional categories from the Info tab on the GMB listing.

    Knowledge Panel Removed - Possible change in algo?

    I hope that helps.
    Occupation: SEO
    Interested in: Local Search, Structured data, Football, Movies, Espresso, Irish whiskey.
    Find me: https://twitter.com/nick_agel

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