Local Marketing Summit banner  below header new

User Tag List

Thanks Thanks:  2
Likes Likes:  1
Results 1 to 9 of 9
  1. #1
    Member Since
    Jul 2017
    Location
    Ohio
    Posts
    18
    Thanks (Received)
    1
    Likes (Received)
    3
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Problem With Insights

    Hi everyone

    We were pulling our Insights reporting for multiple clients and finding when we do its not pulling all of the locations. Many are simply left blank

    When we asked Google support--they told us they dont handle anything with Insights. Huh? What?

    Has anyone noticed this issue and if so, have you been able to get someone to help you ?

  2. Local Marketing Summit banner in thread
  3. #2
    Member Since
    Jun 2018
    Location
    India
    Posts
    3
    Thanks (Received)
    2
    Likes (Received)
    0
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Re: Problem With Insights

    Hi,

    If you are using GMB API to pull the insights, then yes this bug is continued in V4 as well.The only option is to send request multiple time and after few blank request API return full data.
    Thanks
    Scheduling GMB Posts got easier with GMB Post Scheduler

  4. Thanks Linda Buquet thanked this post
  5. #3
    Member Since
    Jul 2017
    Location
    Ohio
    Posts
    18
    Thanks (Received)
    1
    Likes (Received)
    3
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Re: Problem With Insights

    Hi there

    We are pulling manually not through an API.

  6. #4
    Member Since
    Jul 2012
    Location
    Toronto, ON
    Posts
    1,701
    Thanks (Received)
    90
    Likes (Received)
    87
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Re: Problem With Insights

    Is it the same listings that are blank every time? Do they happen to belong to a bulk account?
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO [, a 260+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

  7. #5
    Member Since
    Jul 2017
    Location
    Ohio
    Posts
    18
    Thanks (Received)
    1
    Likes (Received)
    3
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Re: Problem With Insights

    Yes for a bulk account and seems to be the same locations(happening for multiple clients who all have their own GMB dashboard)

    There are other people having same issues on GMB support forums

  8. #6
    Member Since
    Jul 2012
    Location
    Toronto, ON
    Posts
    1,701
    Thanks (Received)
    90
    Likes (Received)
    87
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Re: Problem With Insights

    If you have a thread from the GMB forum, paste it here. You'll need to add your example to the thread in order for us to get a response from Google (including which locations are missing).
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO [, a 260+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

  9. Thanks Linda Buquet thanked this post
  10. #7
    Member Since
    Dec 2013
    Location
    Indiana
    Posts
    177
    Thanks (Received)
    6
    Likes (Received)
    9
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Re: Problem With Insights

    I am getting this exact same problem. Very annoying!

  11. #8
    Member Since
    Jul 2017
    Location
    Ohio
    Posts
    18
    Thanks (Received)
    1
    Likes (Received)
    3
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Re: Problem With Insights

    Got a response on the forums that Google realizes this is a bug and its nationwide. Their engineers are "working" on it.

  12. Likes djbaxter liked this post
  13. #9
    Member Since
    Jul 2017
    Location
    Ohio
    Posts
    18
    Thanks (Received)
    1
    Likes (Received)
    3
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Re: Problem With Insights

    Quote Originally Posted by HoosierBuff View Post
    I am getting this exact same problem. Very annoying!

    Are yous still having issues HoosierBuff??

Similar Threads

  1. GMB Insights Gone Awry?
    By Meghan Trapp in forum Google Local
    Replies: 7
    Last Post: 06-24-2016, 07:24 AM
  2. My Business Insights issue
    By andyglas in forum Google Local
    Replies: 1
    Last Post: 02-13-2015, 07:07 AM
  3. Google's Insights getting more insightful
    By Amber Robinson in forum Google Local
    Replies: 2
    Last Post: 09-16-2014, 08:00 AM
  4. How do you interpret Places Insights?
    By Laustin1878 in forum Local SEO & Ranking
    Replies: 9
    Last Post: 02-19-2014, 06:46 AM
  5. Insights In New Dashboard
    By Colan Nielsen in forum NAP, Categories, Dashboard Data
    Replies: 0
    Last Post: 09-25-2013, 05:00 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Local Marketing Summit banner above footer new