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  1. #1
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    GMB Marking Service Listings as Duplicate

    Our retail stores have an auto maintenance/repair service attached to the main building. This service business has separate hours, phone number, staff, signage, entrance, etc. I broke these service centers out about 2 years ago due to customers thinking they had the same hours/phone as the retail space.

    Now I have Google flagging these service businesses as duplicate listings to the retail stores. I'm not sure how to remove the duplicate tag and validate them as needed for customer experience.

    Is there a better process for maintaining the separate listings without being harassed by Google?

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  3. #2
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    Re: GMB Marking Service Listings as Duplicate

    You mean marked as dupes in the dash? If so, try assigning a store code to each and see if that works.
    Scott Rawlins - Find Local Company in Atlanta GA
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  4. #3
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    Re: GMB Marking Service Listings as Duplicate

    Hi Scott,

    Thanks for the suggestion.

    Yes, I do mean duplicate in the dash. The service listings already have a store code for each location separate from the retail store code.

    Any other thoughts?

    Caleb

  5. #4
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    Re: GMB Marking Service Listings as Duplicate

    Can you share the listings?
    Scott Rawlins - Find Local Company in Atlanta GA
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  6. #5
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    Re: GMB Marking Service Listings as Duplicate

    PM'd

  7. #6
    Member Since
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    Re: GMB Marking Service Listings as Duplicate

    Are both listings linking to the same domain? Are they linking to different URLs on that domain?

    Do any of the categories on both listings overlap?
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO, a 270+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

  8. #7
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    Re: GMB Marking Service Listings as Duplicate

    Hi Joy,

    Both listings go to the same URL location pages, but neither have overlapping purpose. The retail listings are for the retail stores and the auto service is for car/truck repair and maintenance.

    Is the URL the determining factor for separate listings?

    Thanks,

    Caleb

  9. #8
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    Re: GMB Marking Service Listings as Duplicate

    I spoke to someone at Google and was told having both listing types resolve to the same location page on our site is what's triggering the duplicate status.

  10. #9
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    Re: GMB Marking Service Listings as Duplicate

    Caleb,

    Thanks for confirming. That's what I assumed was doing it.
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO, a 270+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

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