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  1. #11
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    Re: New Way To Deal With Dupes?

    I would - provided you clicked the correct listing the first time when you initiated the request, this should work.
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO, a 270+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

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  3. #12
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    Re: New Way To Deal With Dupes?

    Quick question - how are you certain it's the wrong one? The names are identical, right?
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO, a 270+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

  4. #13
    Member Since
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    Nashville, TN
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    Re: New Way To Deal With Dupes?

    I wasn't certain, but based on past experience felt confident, that it was the same one because when I had tried to get access to the main listing before, it gave me the hint of the first 2 letters of the email address "de". The listing it's trying to give me access to now has the same 2 letters "de".

    Somehow, before this, I was able to maneuver around the main listing and requested access to the dupe, which started with "ma". The client couldn't figure out what email address that might have been so I requested access. After 7 days I followed the email prompts but it was trying to get me to request access to the listing with "de" again (which is the main listing) not the listing with "ma" (which is the dupe).

    I went ahead and took your advice. Based on the email prompt I requested access to the listing it was trying to give me. I called the client and they gave me access through the "de" email. Sure enough, it's the main listing, not the dupe.

    Now, the client changed the main listing to have the solo practitioner's name on it:

    Google Maps

    And the dupe is just the practice still:

    Google Maps

    So even with a change in name, when I go to:

    Google My Business

    It won't show me the dupe with the now unique name of "Magnuson Dental".

    1) Why isn't the dupe showing up? It's not an SAB and address is visible.

    2) I don't think I should try to create ANOTHER dupe to get the actual dupe flagged, do you?
    Tutelary Marketing, Owner
    Local Listing Ninja - Business Listing Service
    Local Listing Ninja Reviews - Check Out Our 100+ 5 Star Reviews!

  5. #14
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    Re: New Way To Deal With Dupes?

    @JoshuaMackens

    I'm chatting w/ Google right now about this. Can you go into your dashboard and just submit a null edit on the listing?
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO, a 270+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

  6. #15
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    Re: New Way To Deal With Dupes?

    By null edit I imagine you mean that I just change something small? Like a description?

    There were some pending edits that I approved. Category and hours.

    Will that work?
    Tutelary Marketing, Owner
    Local Listing Ninja - Business Listing Service
    Local Listing Ninja Reviews - Check Out Our 100+ 5 Star Reviews!

  7. #16
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    Re: New Way To Deal With Dupes?

    @JoshuaMackens

    Are you okay if Google just merges them? They're asking me.
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO, a 270+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

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  9. #17
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    Re: New Way To Deal With Dupes?

    That's what we want!

    This is the main listing:

    Google Maps

    Can you make sure the dupe is merged into that one? Or is Google just merging them into a brand new listing these days?
    Tutelary Marketing, Owner
    Local Listing Ninja - Business Listing Service
    Local Listing Ninja Reviews - Check Out Our 100+ 5 Star Reviews!

  10. #18
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    Re: New Way To Deal With Dupes?

    @JoshuaMackens

    Should be all merged now! Enjoy your weekend.
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO, a 270+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

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  12. #19
    Member Since
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    Re: New Way To Deal With Dupes?

    All good! Thanks so much, Joy!

    I did request access yesterday to another listing and it worked but it did it differently than I'm used to. Much more like how support asked me to go through it. Crazy.
    Tutelary Marketing, Owner
    Local Listing Ninja - Business Listing Service
    Local Listing Ninja Reviews - Check Out Our 100+ 5 Star Reviews!

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