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  1. #1
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    Any Thoughts on What Determines GP Category Order and Categories Are Used by Google?

    Trying to get my HVAC client to rank for "HVAC Contractor" within the Local Search but there still seems to be some disconnect between GP and the site so I decided to try a little testing. Previously, despite having "HVAC Contractor" as my first category in GP dashboard, it was not being shown as either of the visible first or second category on the GP page. And, after poking around some, I guess the category order in dashboard may not necessarily be the category order on the page.

    Fine... I guess.

    Except I decided to try an experiment and only include one category in the dashboard - HVAC Contractor. But when the 'change' went through [meaning only one category showing up on the GP page instead of five] what Google decided to display in place of "HVAC Contractor" [ which IS one of THEIR available categories in the dashboard ] was "Air Conditioning Contractor".

    Fluke? Google just being Google?
    Don Berthiaume
    Genesis1 Mobile
    Mobile Web Sites That Give Your Customers What They're Searching For

  2. #2
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    Re: Any Thoughts on What Determines GP Category Order and Categories Are Used by Goog

    Couple thoughts Don.

    I have always filled up all 5 for the reason I'll mention below AND have never personally worked in that industry, so am not familiar with the cats.

    So you are saying you had just HVAC Contractor in dash which is a Google default - but she's not displaying it at all and replaced it with "Air Conditioning Contractor"???

    The reason I fill up all 5, is that if you don't, I think Google is more likely to supplement with whatever she thinks is correct.

    I assume she adds cats based on 3rd party directory, Yp and authority sites and even pulls from the web site.

    Try searching Google for "Air Conditioning Contractor" "phone" and see how many matches you find.

    I've never researched any of this or anything, so just some assumptions.
    Linda Buquet .:. Forum Founder, Google Local Specialist

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  3. #3
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    Re: Any Thoughts on What Determines GP Category Order and Categories Are Used by Goog

    Couple thoughts Don.

    I have always filled up all 5 for the reason I'll mention below AND have never worked in that industry, so am not familiar with the cats.

    So you are saying you had just HVAC Contractor in dash which is a Google default - but she's not displaying it at all and replaced it with "Air Conditioning Contractor"???

    The reason I fill up all 5, is that if you don't, I think Google is more likely to supplement with whatever she thinks is correct.

    I assume she adds cats based on 3rd party directory, Yp and authority sites and even pulls from the web site.

    Try searching Google for "Air Conditioning Contractor" "phone" and see how many matches you find.

    I've never researched any of this or anything, so just some assumptions.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  4. #4
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    Re: Any Thoughts on What Determines GP Category Order and Categories Are Used by Goog

    hmm.... not sure what's happening now because if I check various Places pages, there IS only one category showing, unlike before when G showed two, then you had to click on those cats to see them all.

    Are you seeing this?
    Don Berthiaume
    Genesis1 Mobile
    Mobile Web Sites That Give Your Customers What They're Searching For

  5. #5
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    Re: Any Thoughts on What Determines GP Category Order and Categories Are Used by Goog

    Oh dang Google, what now???

    You are right Don, something is up. I noticed it a couple times earlier today but they were not client listings so I didn't know what was listed in dash for sure.

    On that photographer we were just trying to help tonight here in the forum, I just critiqued him for only having 1 category. Then when you mentioned it, I went and checked some previous clients that I knew had all cats and most are showing 1 and some are showing 2. The 1st I checked is only showing one and it's not his CORE cat Dentist, it's Cosmetic Dentist.

    Yep just checked my personal Place page because I know for sure what's in dash. I have all 5 cats and only 1 is showing. Not sure if this is a new update or just a temp bug. The later I hope! Oh dear, I don't have a good feeling about this.

    Thanks for head's up. Off to research and check the G forum to see if any complaints or news. Also was gone all night and have not checked email yet. Maybe Google emailed me info, off to check.
    Linda Buquet .:. Forum Founder, Google Local Specialist

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  6. #6
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    Re: Any Thoughts on What Determines GP Category Order and Categories Are Used by Goog

    Don, one quick initial observation. This does not seem to me to be affecting ranking.
    I didn't do a complete rank check comparison, but don't a quick manual check the dentist who's cats are gone and it only shows cosmetic dentist, still ranks for city teeth whitening and city dental implants. In past if you didn't have that cat in dash you normally would not rank for it. So it appears she's still READING what's in dash, just not displaying everything.
    Linda Buquet .:. Forum Founder, Google Local Specialist

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  7. #7
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    Re: Any Thoughts on What Determines GP Category Order and Categories Are Used by Goog

    I'm seeing this on listings as well, in the insurance industry. So far I haven't observed any ranking drops that could be attributed to this.

    In fact I have seen some ranking increases as of this morning...coincidence I'm sure..
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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  8. #8
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    Re: Any Thoughts on What Determines GP Category Order and Categories Are Used by Goog

    Started dedicated bug thread with more insights and quoted both of you.
    Google+ Local - Category Bug Bites Listings

    Will report to Google and report back in that thread.
    Linda Buquet .:. Forum Founder, Google Local Specialist

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  9. #9
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    Re: Any Thoughts on What Determines GP Category Order and Categories Are Used by Goog

    Just a update regarding

    Except I decided to try an experiment and only include one category in the dashboard - HVAC Contractor. But when the 'change' went through [meaning only one category showing up on the GP page instead of five] what Google decided to display in place of "HVAC Contractor" [ which IS one of THEIR available categories in the dashboard ] was "Air Conditioning Contractor".
    and

    hmm.... not sure what's happening now because if I check various Places pages, there IS only one category showing, unlike before when G showed two, then you had to click on those cats to see them all.
    I am still seeing one category for my clients but this category now matches the primary category in Places.
    Don Berthiaume
    Genesis1 Mobile
    Mobile Web Sites That Give Your Customers What They're Searching For

  10. #10
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    Re: Any Thoughts on What Determines GP Category Order and Categories Are Used by Goog

    Thanks for update Don.

    The Dentist I mentioned is still showing Cosmetic Dentist as only cat. AND I submitted him through G+ feedback form AND told G personally about that one. No change.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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