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  1. #1
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    2 listings at the same address

    Can 2 businesses with different names and phone numbers claim the same address for their local + listing??

  2. #2
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    Re: 2 listings at the same address

    Why are two completely separate businesses at the same address?

    Do they have unique suite #'s within a building?

    What type of business are they?
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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  3. #3
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    Re: 2 listings at the same address

    The businesses are virtual office locations using the same address but with different names and phone numbers. Suite #'s are not available. A listing already has been created for 1 of the businesses. If the 2nd listing is created, will it be a conflict?

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    Re: 2 listings at the same address

    Virtual offices are not permitted in Google Places. It's viewed the same as using a UPS address or a PO BOX as your business location.

    This guideline would cover it:

    Do not create a listing or place your pin marker at a location where the business does not physically exist.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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  5. #5
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    Re: 2 listings at the same address

    One other question: For businesses that have a physical presence at a place such as a Regus Business center where all the mail is sent to 1 suite # and then the mail is distributed to the tenants, can each tenant create a listing for their business? They would all use the same address and suite #, but each business would be different, including names, phone #'s, etc.??

  6. #6
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    Re: 2 listings at the same address

    Quote Originally Posted by barryc333 View Post
    One other question: For businesses that have a physical presence at a place such as a Regus Business center where all the mail is sent to 1 suite # and then the mail is distributed to the tenants, can each tenant create a listing for their business? They would all use the same address and suite #, but each business would be different, including names, phone #'s, etc.??
    Hate to say it, but you'll probably need to use totally different addresses - ones that Google considers totally Kosher. Colan is right: using the virtual offices is a non-starter. If you can't get a physical address, probably your best bet is to focus more on organic SEO and/or PPC; Google+Local may just not be the right tool for the job, based on what I know so far.

  7. #7
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    Re: 2 listings at the same address

    Thank you for your reply. Regus was a poor example as most of their customers are virtual. There are other shared business centers where they have a front desk and share the office assistant but have permanent space, not virtual. In that case you could have dozens of individual businesses that are different in every way except that share the same address and suite #. The line can get blurred, but thinking this can still work?? I'm sure there are many examples of this nature.

  8. #8
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    Re: 2 listings at the same address

    Quote Originally Posted by barryc333 View Post
    Thank you for your reply. Regus was a poor example as most of their customers are virtual. There are other shared business centers where they have a front desk and share the office assistant but have permanent space, not virtual. In that case you could have dozens of individual businesses that are different in every way except that share the same address and suite #. The line can get blurred, but thinking this can still work?? I'm sure there are many examples of this nature.
    It would depend entirely on the specific situation. They'd have to be legally separate businesses. As opposed to, say, a gym that offers yoga, Pilates, and tennis lessons, and then tries to get away with having a separate Google listing for each of those services.

  9. #9
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    Re: 2 listings at the same address

    Quote Originally Posted by barryc333 View Post
    Thank you for your reply. Regus was a poor example as most of their customers are virtual. There are other shared business centers where they have a front desk and share the office assistant but have permanent space, not virtual. In that case you could have dozens of individual businesses that are different in every way except that share the same address and suite #. The line can get blurred, but thinking this can still work?? I'm sure there are many examples of this nature.
    Only way it works is you have an employee at the shared office location as if you actually rent space like you would at an office park, etc. Using the virutal office staff won't cut it as you can rely on other entities to establish your own physical presence. That's the only way it works.

  10. #10
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    Re: 2 listings at the same address

    I have an account where there are 3 businesses under one address. No suite numbers. They are 3 legit businesses, individualized categories/services, 3 unique phone numbers, unique staff/vehicles/equipment for each.

    Their services are somewhat related, but not the same. (same owner)

    Even though, this appears to be fine within the guidelines, it does seem to cause some confusion and issues within the algos. Could be because 2 of the businesses have similar names, just different services.

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