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  1. #1
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    Reporting live at Local University SMX East / getlisted.org!

    Hey folks!

    Just checking to see who else is here in NYC at the getlisted.org conference?

    Just started... Mihm is going through the basics and will start the official meeting at 9am EST.

    ---------- Post Merged at 08:18 AM ---------- Previous Post was at 08:12 AM ----------

    Forgot to mention that Google's representative is here. This will get interesting.

    Any ideas for questions to ask???
    Chris Ratchford
    Prodentite
    Dental SEO & Websites

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  3. #2
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    re: Reporting live at Local University SMX East / getlisted.org!

    Yea Chris, so glad you are there and reporting live! I'll be covering any interesting tweets or any other info I can find too.

    Who's there from Google, Joel? Nevermind, just woke up and checked Twitter. Yep it's him and they are already doing his Q & A. AWESOME! Need to wake up then will start posting some of the news.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  4. #3
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    re: Reporting live at Local University SMX East / getlisted.org!

    Yes. He just finished up a Q&A.
    Chris Ratchford
    Prodentite
    Dental SEO & Websites

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    re: Reporting live at Local University SMX East / getlisted.org!

    Reviewing my notes-

    Someone asked a great question about how to change the "at a glance" data. They actually had a competitor's name mentioned in the at a glance data.

    Joel's response was that this is purely algo and can't be changed.

    ---
    That would suck to have your competitor's name listed in your G+L listing.
    Chris Ratchford
    Prodentite
    Dental SEO & Websites

  6. #5
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    re: Reporting live at Local University SMX East / getlisted.org!

    I saw that on Twitter and it surprised me that he said even G can't change it. It's an option in the Troubleshooter and I've seen support change those details in the past!
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  7. #6
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    Re: Reporting live at Local University SMX East / getlisted.org!

    Wish I would have known what time Joel was up and set my alarm early. Just on my 2nd cup of Java here on West Coast and finally ready to get into the action.

    Here are some of the most important tweets so far and I would really pay attention to anything coming from Joel. Most of these 1st ones are comments he made at the event.

    Darren Shaw ‏@EdmontonSEO
    Joel Headley from Google just said that the order of your categories in G+ Local doesn't matter.

    Mike Ramsey ‏@niftymarketing
    Joel Headley is talking about Google's clean up of the review space. They deleted any review that they found had a duplicate.

    Mike Ramsey ‏@niftymarketing
    Google does look at the reviewer account/history when determining if reviews will stick or are considered spam

    davidmihm ‏@davidmihm
    Joel Headley confirms google is looking at recent reviews as a signal of relevance

    Mike Ramsey ‏@niftymarketing
    Google doesn't have an official position on review kiosks but Joel said he would not do it

    Mike Ramsey ‏@niftymarketing
    Google said there is a tech problem where you lose your verification status. THey are working on it

    Mike Ramsey ‏@niftymarketing
    For now it takes multiple weeks for new listings to have the "see your maps" link work correctly. They are working to speed it up.

    Mary Bowling ‏@MaryBowling
    no one-even people at Google-can remove at a glance terms

    Mike Ramsey ‏@niftymarketing
    Best way to fix the error with suite # displaying wrong when added through mapmaker is to report a problem and google can look at it

    Mike Blumenthal ‏@mblumenthal
    #localu @joelh_gmaps feature to view listing from the Places dashboard may be broken over the next several weeks.

    Mike Ramsey ‏@niftymarketing
    Google is figuring out a way to model businesses moving, practicioners moving, etc. Trying to match real world so reviews/cit follow
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  8. #7
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    Re: Reporting live at Local University SMX East / getlisted.org!

    Flurry of great review tips just came in. Marking the 1st two in RED. DUPLICATE REVIEWS are getting pulled. Don't put G reviews on site as testimonial and I'm thinking may even be good idea to ask customers to please not leave the same review on multiple sites.

    UPDATE 10/2 - JOEL HEADLEY ON DUPLICATE REVIEWS - Just found a comment on my G+ Stream clarifying comments made re duplicate reviews.

    Joel Said: "And, for duplicate reviews, I was indicating duplication across other review sites, including dups within Google are bad, but not necessarily the testimonials on individual web pages."
    Mike Ramsey ‏@niftymarketing
    if google finds content on the web that is the same as a google review it will be removed.
    Dont add as a site testimonial


    Mike Blumenthal ‏@mblumenthal
    @joelh_gmaps google will pull down reviews that exact duplicates at Google or across the web

    Mary Bowling ‏@MaryBowling
    give your customers some options for leaving anonymous reviews-not just on Google where names are published

    Mary Bowling ‏@MaryBowling
    @mblumenthal tells us review diversity is more important than review quantity at

    Mike Ramsey ‏@niftymarketing
    Google does look at the reviewer account/history when determining if reviews will stick or are considered spam

    NOTE: On the duplicate reviews. I assumed this was part of filter AND know G hates duplicate content AND have always said not to put G reviews on your site.

    However I have suggested and still recommend saving a copy of all your G reviews. Then IF G loses or deletes them, THEN add to your site as testimonials instead of having them just disappear into the ether.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  9. #8
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    Re: Reporting live at Local University SMX East / getlisted.org!

    Anyone else at Localu and SMX? Feel free to weigh in with any news!

    OR if you are just reading Twitter or blogs and find any good tidbits (or scuttebutt) please share!

    ALSO FEEL FREE TO COMMENT, ASK QUESTIONS or DISCUSS.
    This is a community discussion, not just Chris and I reporting, so join in!
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  10. #9
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    Re: Reporting live at Local University SMX East / getlisted.org!

    This via email to me from Chris Ratchford who is at LocalU SMX.

    I'm in NYC at the getlisted.org meeting. I jumped right in this morning and asked the Google rep, Joel Headley, about how Google handles multi doctor listings.

    According to Joel, he says that if the practice acts as a single entity, then there should only be 1 listing.

    Totally different than what we've been told by Google in the past.
    Chris and I have discussed this previously at length and he's shared lots of Google support emails with me where support says they will NO LONGER remove individual Dr listings.

    I've blogged this extensively and in this post share some of the support emails Chris got where support says, NO you can't just have 1 listing. Dr. listings will stand & we no longer remove them.
    Google Places DUPLICATES – Have Doctor, Dentist or Lawyer DUPES? You NEED to Read This

    I'll try to get clarification about this from Google to see if something has changed or what.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  11. #10
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    Re: Reporting live at Local University SMX East / getlisted.org!

    I emailed Google for clarification about this issue:

    Mike Ramsey ‏@niftymarketing
    For now it takes multiple weeks for new listings to have the "see your maps" link work correctly. They are working to speed it up.

    Mike Blumenthal ‏@mblumenthal
    #localu @joelh_gmaps feature to view listing from the Places dashboard may be broken over the next several weeks.

    I also escalated this thread at the Google forum and asked for more info and a sticky to send users too that are having problems. Jade is looking into it now.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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