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  1. #1
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    Card hasn't arrived?

    A verification card was sent a couple of weeks ago now but haven't had anything yet.

    I had an email today saying it should be here and to request a new one but if I do this and the original one turns up tomorrow will that pin be void?

  2. #2
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    Re: Card hasn't arrived?

    Quote Originally Posted by Nick View Post
    I had an email today saying it should be here and to request a new one but if I do this and the original one turns up tomorrow will that pin be void?
    Yes. Wait another couple days and if it's not there, request again...OR

    use the verification troubleshooter - or use the call support feature.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  3. #3
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    Re: Card hasn't arrived?

    Thanks, it is a pain as when I did my personal one they just called me with the pin.

    I will hold on a while it is just the email I got worried me

  4. #4
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    Re: Card hasn't arrived?

    If it's less than 15 days since you applied, I'd give it a couple more days. Too many times, I have asked for a new one only to have the card for the old one arrive the following day.

    Has anyone from the UK used the call support feature yet?

  5. #5
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    Re: Card hasn't arrived?

    OK so it arrived today, BUT it didn't work.

    I have had to request another, that will be another 2 weeks

    I had a look but couldn't find an option to call, surely they can see that the card has arrived to where it should have by the pin that is on it or even a photo of it?

    How would I call them as the troubleshooter doesn't allow me to contact them?

  6. #6
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    Re: Card hasn't arrived?

    Welcome to Google Places/Plus in the UK I didn't think I had seen an obvious option to contact them by phone like our American cousins have.

    When you say it didn't work, what do you mean? You typed the PIN into the space provided and then what happened?

  7. #7
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    Re: Card hasn't arrived?

    It just said it was incorrect, I did a trouble shoot which just said request a new one

  8. #8
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    Re: Card hasn't arrived?

    Is that a new unlisted business on the new Google Places for Business dashboard?

  9. #9
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    Re: Card hasn't arrived?

    This is it, it just says awaiting pin


  10. #10
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    Re: Card hasn't arrived?

    Oooh, I've not actually seen that dashboard yet! All my new clients have existing pages.

    Maybe, like everything else related to Google Places/Plus in the UK, it's just not working properly...?

    I would wait for another pin if you have already requested it. If that doesn't work, I would not request a new one, there must be a troubleshooting option for us on its way when they finally roll out the whole thing to the UK.

    Or does the old report a problem link in the forum still work? Linda? Colan?

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