Thanks Thanks:  0
Likes Likes:  0
Results 1 to 9 of 9
  1. #1
    Member Since
    Sep 2012
    Location
    Bradenton, FL
    Posts
    25
    Thanks (Received)
    0
    Likes (Received)
    0

    Change Address so I can Close the location.

    I posted on google help forms about this problem and the person helping me is not wrighting back no more, I was thinking this is the next best place for help.

    To save a long story you can read the post here: Google Groups

    What we are trying to get done is move the location back to the original location
    and than mark it close in map maker. This is because when I setup the google+ local page for this company it made a new places page and now its glitched. So we think the best is to close the old one with the bad address change and claim the new listing.

    Map maker edit is here: Google Map Maker
    We need to get the address changed approved and than mark the locaion closed
    and approved.

    Thanks for any help.

  2. #2
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    17,064
    Thanks (Received)
    42
    Likes (Received)
    50

    Re: Change Address so I can Close the location.

    Hi there, looks like Gregg AKA Flash is helping you over at the Google forum and he's one of the best there is at MapMaker help. He's also a member here.

    Problem is since Google support is limited you are having to try to get help from volunteers and many like Gregg have full time jobs and just help when they can. He said he needs to get help from another volunteer and they are likely strapped for time too.

    Google support can take a couple weeks. So for you to have to wait 3 days for help from volunteers is not unreasonable. But I'm sure it's frustrating.

    I'll poke Gregg and ask him to revisit the original thread when he has time to give you an update.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  3. #3
    Member Since
    Sep 2012
    Location
    Bradenton, FL
    Posts
    25
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Change Address so I can Close the location.

    Quote Originally Posted by Linda Buquet View Post
    Hi there, looks like Gregg AKA Flash is helping you over at the Google forum and he's one of the best there is at MapMaker help. He's also a member here.

    Problem is since Google support is limited you are having to try to get help from volunteers and many like Gregg have full time jobs and just help when they can. He said he needs to get help from another volunteer and they are likely strapped for time too.

    Google support can take a couple weeks. So for you to have to wait 3 days for help from volunteers is not unreasonable. But I'm sure it's frustrating.

    I'll poke Gregg and ask him to revisit the original thread when he has time to give you an update.
    Thanks Linda I didnt think about time and being people do have other jobs. I just thought I was forgoten about.

  4. #4
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    17,064
    Thanks (Received)
    42
    Likes (Received)
    50

    Re: Change Address so I can Close the location.

    That's a possibility. We are all just running around (for free, in our free time) helping as many people as we can and it's hard to keep up with it all. OVERWHELMING in fact! So many problems, so little time!

    But I did email him, so he'll be in touch, here or there.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  5. #5
    Member Since
    Jul 2012
    Posts
    187
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Change Address so I can Close the location.

    I got Linda's message when I got home and pinged an approver local to you (Andrew, also a member of both forums) for a second time as I know he's been really busy this weekend. I then had to do other stuff until now too; and finally can reply. I see you already saw that Andrew approved and you did the next step.

    Andrew brought up some valid concerns about how a bot we've been having trouble with would treat this edit; but it looks like we survived OK.

  6. #6
    Member Since
    Sep 2012
    Location
    Bradenton, FL
    Posts
    25
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Change Address so I can Close the location.

    Quote Originally Posted by Flash View Post
    I got Linda's message when I got home and pinged an approver local to you (Andrew, also a member of both forums) for a second time as I know he's been really busy this weekend. I then had to do other stuff until now too; and finally can reply. I see you already saw that Andrew approved and you did the next step.

    Andrew brought up some valid concerns about how a bot we've been having trouble with would treat this edit; but it looks like we survived OK.
    Yes Im very greatful for everyones help on this. I do mean that! Also I seen the bot got a little edit happy after he approved the edit. yes I marked it as closed too.

    Question on this, Should I keep that listing in my dashboard?
    It is suspended in my dash, I just didnt know if I should keep in dash or remove it.

    Now with the new place listing that got made when I setup Google+ page I did claim that listing and im now wait on the pin card in the mail, whean i verify that listing Will they merge that place listing with my + page?
    Thanks

  7. #7
    Member Since
    Sep 2012
    Location
    Bradenton, FL
    Posts
    25
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Change Address so I can Close the location.

    Just a friendly reminder the closed edit is still waiting to be approved. Thanks Flash

  8. #8
    Member Since
    Sep 2012
    Location
    New England
    Posts
    341
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Change Address so I can Close the location.

    Quote Originally Posted by dboi941 View Post
    Just a friendly reminder the closed edit is still waiting to be approved. Thanks Flash
    I forgot about it. The closure has been approved and published. You want to double check any data that may have been changed by the Bot.

  9. #9
    Member Since
    Sep 2012
    Location
    Bradenton, FL
    Posts
    25
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Change Address so I can Close the location.

    Quote Originally Posted by Andrew Sawyer View Post
    I forgot about it. The closure has been approved and published. You want to double check any data that may have been changed by the Bot.
    Yes thanks alot Andrew. Also the edits where not harmed by the bots.
    "Thanks Bot Gods" Lol

Similar Threads

  1. Replies: 8
    Last Post: 09-20-2012, 10:26 AM
  2. Rebranding and Name Change Problems on Google Local
    By Linda Buquet in forum Local Search
    Replies: 5
    Last Post: 08-27-2012, 07:55 AM
  3. Switching from hide address to show address
    By Chris B in forum Help & Support for Google Local
    Replies: 2
    Last Post: 07-27-2012, 09:40 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •