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  1. #1
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    Is Zagat Rating System on the Way out?

    Hey guys,

    I just noticed this on one of my client's pages and am curious if this might be a sign that the Zagat scoring system might be on the way out...

    I thought the 1-3 scoring system was rolled out to everyone (it has been months since they first started doing it), and this kind of took me off guard. Let me know what you guys think.
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    Re: Is Zagat Rating System on the Way out?

    EsR,

    Thanks SO much for sharing so our readers learn what's new as soon as it hits!

    I was just reading about it over at Mike's blog and yep Google appears to be upgrading
    the funky Zagat rating system no one liked.

    Hoping the updated descriptive terms make it into the SERPs because even though the
    update changed the G+ display the SERPs still show the old 30 point scale.

    Here is Mike's post with a lot more details.

    Google+ Local Reviews Now Showing Descriptive and Not Numerical Scores

    "Last week at Getlisted Local U in NYC, Googler Joel Headley noted that “descriptive terms (poor, good, very good excellent) are going to be integrated into Zagat review interface more going forward”.

    Always something new in GoogleLand, eh???
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  4. #3
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    Re: Is Zagat Rating System on the Way out?

    Total shot in the dark but do you think this change could have something to do with the massive delay in reviews actually posting?

    I highly doubt it and I don't mean to change topic here but the conspiracy theorist in me had to ask!

    Thanks,

    Brandon

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    Re: Is Zagat Rating System on the Way out?

    That was my speculation as well. To me that would make sense. Google is upgrading (and yes, I would consider the descriptive terms an upgrade) the reviews, so other areas of the system could be experiencing issues as well. Maybe there is hope for Google reviews posting....

  6. #5
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    Re: Is Zagat Rating System on the Way out?

    Quote Originally Posted by BCLocal View Post
    Total shot in the dark but do you think this change could have something to do with the massive delay in reviews actually posting?

    I highly doubt it and I don't mean to change topic here but the conspiracy theorist in me had to ask!
    Brandon, the inner conspiracy theorist in me comes out all the time.
    Google does that to us!
    Thanks for letting yours speak up!


    Well we know lots of things can go south or get buggy during Google updates.

    AND we know some updates take forever to roll out…

    AND I've said all along I thought there was something buggy with reviews and it was beyond just over tweaked review spam filters…

    AND folks at Mike's blog are reporting now that their owner replies that WERE showing are now MISSING and new replies can't be posted. Mike reported to Google and I just got email back from Jade the engineers are looking into it.

    So ya think she has some bugs in her bonnet again.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  7. #6
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    Re: Is Zagat Rating System on the Way out?

    ANOTHER CHANGE...

    3rd party review counts are now MIA too!

    Example: This Dentist Has over 1200 DemandForce Reviews that USED to show on her G+ page
    and now don't.
    Ouch!

    FYI SHE RANKS #1 for San Francisco Dentist WITH AN UNCLAIMED G+ LOCAL PAGE and it's largely due to all the DF citations. (More so than the DF reviews.)
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  8. #7
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    Re: Is Zagat Rating System on the Way out?

    Yet another sign of things gone awry at Google+Local. My hope is that these new bugs will help the old ones get fixed faster. Although I'm certain that is just wishful thinking.

  9. #8
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    Re: Is Zagat Rating System on the Way out?

    Report from TechCrunch with another little review update:

    Google Updates The Business Rating Scale On Google+ Local, Numbers Be Gone | TechCrunch

    "The other nice recent addition is that you can see reviews that your friends have made by visiting their profile. Itís something that the team removed, but it has returned, luckily."
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  10. #9
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    Re: Is Zagat Rating System on the Way out?

    Another good report from SearchEngineLand today.

    Google Starts To Downplay Zagat Scores; It Should Ditch Them Altogether
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  11. #10
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    Re: Is Zagat Rating System on the Way out?

    And here is how the review looks in situ Bedford Review

    I guess that's another load of Rep Management training courses that can chucked in the bin

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