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  1. #1
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    No "write a review" option available on iPad/iPhone for Google+ Local?

    Maybe I'm out of the loop, but I didn't know about this.

    According to a dentist I was speaking with yesterday, the "write a review" button is disabled on an iPhone/iPad.

    Anyone else know about this? Why? When? What's up with that?

    Here are two screenshots of a G+L listing on an iPhone and iPad.
    Attached Images Attached Images   
    Chris Ratchford
    Prodentite
    Dental SEO & Websites

  2. #2
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    Re: No "write a review" option available on iPad/iPhone for Google+ Local?

    Hi Chris, thanks so much for posting and bringing to our attention. I don't have either device so was not aware it was still an issue.

    I knew I'd read something similar at Mikes and THOUGHT it was recently. But could not find in recent posts. Had to use Google search to find it because it was way back in MAY.

    Does this appear to be the same problem? From Mike Blumenthal's blog.
    Google’s New Mobile Search Inadvertently Removes Review Button From Places Page

    If so, Google said they were "working on it" way back in May. Hard to believe with their emphasis on mobile that this isn't fixed. Unless it WAS fixed and this is a new or different issue.

    Here's a Google forum post about it started in May.
    "Write a review" link has disappeared when using mobile devices but not the Places app???

    Jade's last reply was from August saying:

    "And yes, right now, the only ways to write reviews on mobile are: Google Maps for Android, Google+ for Android, Google+ Local on iOS.

    I don't have anything to announce at this time, but we've heard your feedback about wanting a mobile web option for reviews."


    And this guy just posted today who sounds like he's pretty frustrated with waiting!

    "I am truly flabbergasted that this problem exists. Google, you should be ashamed of yourself. How can you be touting the importance of mobile and doing so much to mobilize the web through initiatives like howtogomo, while at the same time breaking very basic mobile scenarios like writing a review of a business from your device? Download an app? Are you serious? The Google+/Places/Mobile/Maps intersection is such a clusterf*&^. #googleyousuck"

    Thanks for letting us know it's still an issue. Hard to believe with all the emphasis on mobile AND G+ AND reviews, this issue is still on-going. BUT have to say since I seldom use mobile I don't pay as much attention to mobile and maybe there is something new on this front I'm unaware of.

    Chris if you want to post in that thread too, I'll escalate that thread later today when I get time and see if I can get an update on the issue.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  3. #3
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    Re: No "write a review" option available on iPad/iPhone for Google+ Local?

    Given the delay I would assume that this bug is now a feature or some such. There is a work around.

    This URL is generated by search in G+ Local that only shows a single business: Google+

    When a search result is accessed on an iPad or iPhone via this pre created URL, the "pen" to leave a review is visible and active. A user can then leave a review.


    To generate these:
    1- Go to G+ Local.
    2- Create a search that returns only your business
    3- Shorten if necessary
    4- Send to iPad

    Whether the review "sticks" or not is another question.

  4. #4
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    Re: No "write a review" option available on iPad/iPhone for Google+ Local?

    Thanks so much Mike. Was going to ask you too because I knew if anyone would have an answer,
    you would.

    Plus noticed you'd offered a similar workaround in your post and on the G forum, but that was with
    the old URLs. Figured you'd know how to do it with + as well.

    Thanks for sharing - and welcome to the forum!
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  5. #5
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    Re: No "write a review" option available on iPad/iPhone for Google+ Local?

    Jade posted in a different thread about this today. Here's her reply.

    Write a review on mobile device

    Jim Jaggers a TC said: "At this time I don't think there is any way to leave a review on a mobile device without using an app."

    Jade said: "Yup -- the only way to review on mobile is through Google Maps for Android, Google+ for Android, or Google+ Local for iOS."

    I posted Mike's advice in that thread to help folks out.

    Thanks again for the tip Mike.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  6. #6
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    Re: No "write a review" option available on iPad/iPhone for Google+ Local?

    Well, after 4+ months, I can confirm this is still the case. What drives me up the wall is when I scan a QR code for a Google+Local listing, I can’t write a review on the page, even though I have the G+L app for iOS. So we iPhone users have no way to navigate to where we can see the “Write a review” button except through the app.

    My question for Android users is: let’s say you’ve got the G+ or Maps app and scan a QR code or just receive a link to a Google+Local page. Do you see the “Write a review” button, or do you only see it once you search the business through the app?

  7. #7
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    Re: No "write a review" option available on iPad/iPhone for Google+ Local?

    The answer to your question Phil, as near as I can tell is No.

    I don't see a "write a review" on android either. When I scan the code my HTC Android phone asks to open in Google+ or Browser. There is no "write a review" button either way you open it. Very frustrating.

    I assume it must be google and their mobile settings that leave the reviews off but I just don't understand why they would want this. Do they not want legitimate reviews?

    I also couldn't get Mike Blumenthal's recommendation on setting up the URL for a QR code working either. Maybe I wasn't following it correctly but I have to say that this is way harder than it should be. I really just want to have a way to allow legitimate customers to leave legitimate reviews.

    If anyone has the answer please feel free to respond.
    Freddie Fulton | Local Search Canada | Me on Google+
    Helping small business in Canada get online locally

  8. #8
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    Re: No "write a review" option available on iPad/iPhone for Google+ Local?

    Quote Originally Posted by Fulty22 View Post
    The answer to your question Phil, as near as I can tell is No.

    I don't see a "write a review" on android either. When I scan the code my HTC Android phone asks to open in Google+ or Browser. There is no "write a review" button either way you open it. Very frustrating.


    I also couldn't get Mike Blumenthal's recommendation on setting up the URL for a QR code working either. Maybe I wasn't following it correctly but I have to say that this is way harder than it should be. I really just want to have a way to allow legitimate customers to leave legitimate reviews.
    The URL method has not worked for several months. Google suggested that the QR code would work on Android but I know that it doesn't work on iPhone and I have not tested it on Android.

  9. #9
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    Re: No "write a review" option available on iPad/iPhone for Google+ Local?

    Thanks for weighing in Mike! I don't keep up with mobile as much as I should.
    No idea how you stay on top of everything the way you do.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  10. #10
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    Re: No "write a review" option available on iPad/iPhone for Google+ Local?

    Thanks Mike!
    Freddie Fulton | Local Search Canada | Me on Google+
    Helping small business in Canada get online locally

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