Local Marketing Summit banner  below header new
Thanks Thanks:  0
Likes Likes:  0
Results 1 to 2 of 2
  1. #1
    Member Since
    Sep 2012
    Thanks (Received)
    Likes (Received)

    Marking Listing as Closed

    For months, I've been trying to remove a duplicate listing. The business moved locations, the business name and number remained the same. The company does not have the login information for the old account so there is no way to access the old listing in the dashboard.

    I've tried marking the business as closed, send an address update via the report a problem link and even provided the link and listing ID of the current, correct listing. Only recently, I received a message from Google thanking me for pointing out the mistake. This was at least 3 weeks ago and the dupe listing is still there. It appears the turnaround time for the problem to get fixed is somewhat lengthy.

    Would I be creating more of an issue if I continue to report this old listing as closed? It has caused a great deal of headache as the primary listing is barely showing up for very specific searches.

  2. GradeUs in thread
  3. #2
    Member Since
    Jun 2012
    Thanks (Received)
    Likes (Received)

    Re: Marking Listing as Closed

    Hi Luke,

    Due to problems caused when someone maliciously closes a business that should not be, it can take several levels of approval.

    View the listing history in Map Maker. Can you see a pending edit?

    If so I'd post in the Map Maker forum, in the section for edits and ask for some mappers to approve your edit. (Read the rules of that forum and do the subject right. If I remember right you need to include city.)
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

Similar Threads

  1. Closed/relocated listing ranking #1?
    By JacobPuhl in forum Local Search
    Replies: 2
    Last Post: 07-14-2013, 06:49 AM
  2. Marking a business as closed
    By sharack in forum Help & Support for Google Local
    Replies: 7
    Last Post: 06-01-2013, 06:44 AM
  3. Marking a G+ Listing as Closed vs Deleting the Listing?
    By russofford in forum Moving or Name Changes
    Replies: 6
    Last Post: 12-12-2012, 10:35 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
GradeUs above footer new